FDA Adverse Event Malfunction Summary report: N

CA2

MDR report key: 12983486 · Received December 13, 2021

Report

Report Number
1823260-2021-03666
Event Type
Malfunction
Date Received
December 13, 2021
Date of Event
November 18, 2021
Report Date
January 12, 2022
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CHW
UDI-DI
04015630924035
PMA / PMN Number
K113521
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UY
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

ON 21-DEC-2021, THE FIELD SERVICE ENGINEER (FSE) PERFORMED A HARDWARE CHECK BY TEST PERFORMANCE AND A CALCIUM PRECISION TEST WITH ACCEPTABLE RESULTS. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED BY THE CUSTOMER. UPON INVESTIGATION OF SUBMITTED DATA, A GENERAL REAGENT PROBLEM CAN BE EXCLUDED BECAUSE THE PROVIDED CALIBRATION DATA WERE WITHIN SPECIFICATIONS. THE QC FOR LEVEL 2 WAS WITHIN RANGE. THE REACTION MONITORS FOR INITIAL AND ALL OF THE RERUNS DID NOT INDICATE AN ISSUE. THE ALARM TRACE REVEALED SEVERAL CALIBRATION ERRORS AND SENSITIVITY ERRORS ON THE DAY OF THE EVENT. THERE WERE ALSO ABNORMAL PROBE SUCKING AND SAMPLE SHORT ALARMS. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE CA2 CALCIUM GEN.2 RESULTS FOR ONE PATIENT TESTED ON A COBAS 6000 C (501) MODULE WITH (B)(4). THE QUESTIONABLE RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THE INITIAL RESULT WAS DEEMED IMPLAUSIBLE BY THE REPORTER WHICH PROMPTED A RERUN OF THE TEST. THE INITIAL AND THE FIRST REPEAT RESULTS WERE FROM AN OLD REAGENT LOT. THE REPEAT RESULT REMAINED HIGH, PROMPTING THE REPORTER TO CHANGE THE REAGENT WITH A NEW LOT NUMBER AND RERUN THE SAMPLE. THE REPEAT RESULT WAS DEEMED CORRECT. SAMPLE (B)(6) HAD AN INITIAL CALCIUM RESULT OF 14.7 MG/DL AT 2:44 PM. THE FIRST REPEAT RESULT USING THE REAGENT WITH THE OLD LOT NUMBER WAS 14.7 MG/DL AT 4:39 PM. THE SECOND REPEAT RESULT USING THE REAGENT WITH THE NEW LOT NUMBER WAS 9.4 MG/DL AT 5:47 PM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1887045 CA2 TITRIMETRIC WITH EDTA AND INDICATOR, CALCIUM CHW ROCHE DIAGNOSTICS CA G2 56269001 04015630924035

Patients

Seq Age Sex Outcome Treatment
1 Unknown