WM CLARIS CPU
Report
- Report Number
- 2184149-2021-00401
- Event Type
- Malfunction
- Date Received
- December 9, 2021
- Date of Event
- November 23, 2021
- Report Date
- February 16, 2022
- Manufacturer
- ST. JUDE MEDICAL
- Product Code
- DQK
- UDI-DI
- 05415067009777
- PMA / PMN Number
- K151911
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
THE RESULTS OF THE INVESTIGATION ARE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED INCIDENT COULD NOT BE DETERMINED. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCE'S ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED.
ONE CLARIS DISPLAY WORKSTATION (DWS) Z440 WAS RECEIVED FOR EVALUATION. VISUAL INSPECTION REVEALED THE FRONT PANEL PORTS, CHASSIS, AND LABELS WERE FREE OF PHYSICAL DAMAGE. POWER WAS APPLIED TO THE DWS, AND THE DWS DID NOT ACHIEVE THE SPLASH SCREEN, WHICH DUPLICATES THE REPORTED SYMPTOM. THE MOTHERBOARD DID NOT BEGIN THE POWER-ON-SELF-TEST (POST), AND THUS NEVER TRIED THE SOLID STATE HARD DRIVES. BASED ON INDIVIDUAL PART REMOVAL THE ROOT CAUSE WAS ATTRIBUTED TO THE MOTHER BOARD. BASED ON THE INVESTIGATION AND INFORMATION PROVIDED TO ABBOTT, THE REPORTED EVENT WAS CONFIRMED, AND THE ROOT CAUSE WAS ATTRIBUTED TO THE MOTHER BOARD. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCES ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED.
DURING THE PROCEDURE, THE SYSTEM WOULD NOT BOOT UP AND THE DISPLAY WOULD NOT APPEAR ON THE MONITORS AND THE PROCEDURE WAS CANCELLED. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1866002 | WM CLARIS CPU | COMPUTER, DIAGNOSTIC, PROGRAMMABLE | DQK | ST. JUDE MEDICAL | H700977 | 6796051 | 05415067009777 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |