FDA Adverse Event Malfunction Summary report: N

WM CLARIS CPU

MDR report key: 12967353 · Received December 9, 2021

Report

Report Number
2184149-2021-00401
Event Type
Malfunction
Date Received
December 9, 2021
Date of Event
November 23, 2021
Report Date
February 16, 2022
Manufacturer
ST. JUDE MEDICAL
Product Code
DQK
UDI-DI
05415067009777
PMA / PMN Number
K151911
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE RESULTS OF THE INVESTIGATION ARE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED INCIDENT COULD NOT BE DETERMINED. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCE'S ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED.

Additional Manufacturer Narrative · 0

ONE CLARIS DISPLAY WORKSTATION (DWS) Z440 WAS RECEIVED FOR EVALUATION. VISUAL INSPECTION REVEALED THE FRONT PANEL PORTS, CHASSIS, AND LABELS WERE FREE OF PHYSICAL DAMAGE. POWER WAS APPLIED TO THE DWS, AND THE DWS DID NOT ACHIEVE THE SPLASH SCREEN, WHICH DUPLICATES THE REPORTED SYMPTOM. THE MOTHERBOARD DID NOT BEGIN THE POWER-ON-SELF-TEST (POST), AND THUS NEVER TRIED THE SOLID STATE HARD DRIVES. BASED ON INDIVIDUAL PART REMOVAL THE ROOT CAUSE WAS ATTRIBUTED TO THE MOTHER BOARD. BASED ON THE INVESTIGATION AND INFORMATION PROVIDED TO ABBOTT, THE REPORTED EVENT WAS CONFIRMED, AND THE ROOT CAUSE WAS ATTRIBUTED TO THE MOTHER BOARD. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCES ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED.

Description of Event or Problem · 0

DURING THE PROCEDURE, THE SYSTEM WOULD NOT BOOT UP AND THE DISPLAY WOULD NOT APPEAR ON THE MONITORS AND THE PROCEDURE WAS CANCELLED. THERE WERE NO ADVERSE CONSEQUENCES TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1866002 WM CLARIS CPU COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK ST. JUDE MEDICAL H700977 6796051 05415067009777

Patients

Seq Age Sex Outcome Treatment
1 Unknown