FDA Adverse Event Malfunction Summary report: N

APTIMA SARS-COV-2 ASSAY

MDR report key: 12958383 · Received December 8, 2021

Report

Report Number
2024800-2021-00046
Event Type
Malfunction
Date Received
December 8, 2021
Date of Event
November 8, 2021
Report Date
December 7, 2021
Manufacturer
HOLOGIC INCORPORATED
Product Code
QJR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

HOLOGIC TECHNICAL SUPPORT (TS) REVIEWED THE LOGS AND INFORMED THE CUSTOMER THE HARDWARE AND ASSAY WERE PERFORMING PROPERLY WHEN THE SAMPLES WERE TESTED. CUSTOMER CONFIRMED A NEW ALIQUOT WAS TAKEN FROM THE PRIMARY TUBE AS THE "PERKIN ELMER COMBO ASSAY" PERFORMED AT THE OTHER TESTING SITE CANNOT RUN ON THE APTIMA SAMPLE TUBES. THE CUSTOMER WILL NOT AMEND ANY RESULTS AS THEY ARE SATISFIED THE PANTHER AND SARS TMA ASSAY WERE PERFORMING PROPERLY.

Description of Event or Problem · 0

CUSTOMER REPORTED THEY HAVE A POSITIVE SARS-COV-2 TEST RESULT FROM WORKLIST ID 000488-20211021-01 USING MASTER LOT 296997 ON THE PANTHER INSTRUMENT SN (B)(4). HOWEVER, THE SAMPLE WAS SENT TO ANOTHER TESTING SITE AND CAME BACK WITH A NEGATIVE RESULT. CUSTOMER CONFIRMED A NEW ALIQUOT WAS TAKEN FROM THE PRIMARY TUBE AS THE "PERKIN ELMER COMBO ASSAY" PERFORMED AT THE OTHER TESTING SITE CANNOT RUN ON THE APTIMA SAMPLE TUBES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1862422 APTIMA SARS-COV-2 ASSAY REAGENTS, 2019-NOVEL CORONAVIRUS NUCLEIC ACID QJR HOLOGIC INCORPORATED 296997

Patients

Seq Age Sex Outcome Treatment
1 Unknown