FDA Adverse Event Malfunction Summary report: N

INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR

MDR report key: 12945690 · Received December 6, 2021

Report

Report Number
3015238204-2021-00034
Event Type
Malfunction
Date Received
December 6, 2021
Date of Event
November 8, 2021
Report Date
December 6, 2021
Manufacturer
INOGEN, INC.
Product Code
CAW
UDI-DI
00817131020162
PMA / PMN Number
K032818
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTERNAL INVESTIGATION WAS INITIATED TO DETERMINE THE CAUSE OF THE MALFUNCTION. THE REASON FOR THE "LOW OXYGEN ERROR" WAS THAT ONE SIDE OF THE COLUMNS WAS LEAKING ZEOLITE FROM THE TOP. THIS WAS DUE TO ZEOLITE BREAKDOWN. ZEOLITE DUST IS CAUSED BY THE BREAKDOWN OF THE ZEOLITE PARTICLES. THIS OCCURS WHEN THE ZEOLITE RUBS AGAINST ONE ANOTHER. WHEN THE COLUMNS ARE NOT FILLED PROPERLY OR THE TENSION SPRING IS NOT UP TO SPECIFICATION, IT WILL CAUSE THE ZEOLITE TO RUB AND VIBRATE AGAINST EACH OTHER CAUSING THE DUST TO FORM. OVER TIME THIS CAN LEAD TO MULTIPLE ERRORS. THIS BREAKDOWN CAUSED THE LEVEL OF THE ZEOLITE RECEDE THUS, DIS-LODGING THE TOP FRIT FROM SEALING THE ZEOLITE IN THE COLUMN. THERE IS NO RISK OF FIRE.

Description of Event or Problem · 0

IT WAS REPORTED THE PATIENT EXPERIENCED A "LOW OXYGEN" ERROR MESSAGE. IN TURN THE DEVICE STOPPED OUTPUTTING OXYGEN. AS A RESULT, THE PATIENT VISITED THE EMERGENCY ROOM WHEREIN THEY RECEIVED OXYGEN. REPORTEDLY THE PATIENT IS FEELING BETTER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1843694 INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR CAW INOGEN, INC. IO-500 00817131020162

Patients

Seq Age Sex Outcome Treatment
1 Unknown Hospitalization