FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 12934053 · Received December 6, 2021

Report

Report Number
3013756811-2021-132600
Event Type
Malfunction
Date Received
December 6, 2021
Date of Event
November 23, 2021
Report Date
December 6, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED IN THE INFUSION SET TUBING. TANDEM TECHNICAL SUPPORT GUIDED THE CUSTOMER THROUGH PRIMING THE AIR BUBBLES OUT. REPORTEDLY, THE ISSUE RESOLVED AND INSULIN DELIVERY WAS RESUMED. ADDITIONALLY, IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET. REPORTEDLY, THE ALERT CLEARED AND THE PUMP SUCCESSFULLY BEGAN CHARGING AFTER LEAVING THE PUMP PLUGGED INTO THE POWER SOURCE. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 180-465 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1833373 T:SLIM X2 INSULIN PUMP PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 44 YR Female