FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12933682 · Received December 6, 2021

Report

Report Number
3013756811-2021-136213
Event Type
Malfunction
Date Received
December 6, 2021
Date of Event
November 5, 2021
Report Date
December 6, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER TANDEM¿S PUMP USER GUIDE: DO NOT REMOVE OR ADD INSULIN FROM A FILLED CARTRIDGE AFTER LOADING ONTO THE PUMP. THIS WILL RESULT IN AN INACCURATE DISPLAY OF THE INSULIN LEVEL ON THE HOME SCREEN AND YOU COULD RUN OUT OF INSULIN BEFORE THE PUMP DETECTS AN EMPTY CARTRIDGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CARTRIDGE WAS LEAKING FROM THE SEPTUM. ADDITIONALLY, THE INSULIN GAUGE WAS INACCURATE. REPORTEDLY, THE CUSTOMER OVERFILLED THE CARTRIDGE. CUSTOMER DECLINED FURTHER TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT. CUSTOMER¿S BLOOD GLUCOSE VALUE WAS BETWEEN 111-253 MG/DL

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1831194 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 56 YR Female