FDA Adverse Event Other Summary report: N

ONE TOUCH ULTRA METER

MDR report key: 1289479 · Received January 13, 2009

Report

Report Number
2939301-2009-00198
Event Type
Other
Date Received
January 13, 2009
Date of Event
January 4, 2009
Report Date
January 6, 2009
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IN 2009, THE LAY USER/PATIENT IN ANOTHER COUNTRY, CONTACTED LIFESCAN ALLEGING THE ONE TOUCH ULTRA METER WAS READING INACCURATELY HIGH. ON THE MORNING OF THE EVENT DATE, BEFORE BREAKFAST, THE PATIENT PERFORMED BLOOD GLUCOSE TESTS AND REPORTEDLY OBTAINED RESULTS OF 306 AND 334 MG/DL. SHE DECIDED TO TAKE 6 UNITS OF RAPID-ACTING INSULIN AND 9 UNITS OF LANTUS BASED ON THE RESULT. THE PATIENT TAKES HER INSULIN ON A SLIDING SCALE. BEFORE LUNCH, THE PATIENT OBTAINED A RESULT OF 117 MG/DL AND TOOK 4.5 UNITS OF THE RAPID INSULIN. AT 1PM, THE PATIENT REPORTEDLY FELT WEAK AND FELL UNCONSCIOUS. SHE FELL AND COULDN'T TEST. SHE STATED SHE STAYED UNCONSCIOUS FOR AROUND 5 HOURS. THE PATIENT CAME BACK TO HER SENSES WITHOUT ANY OUTSIDE HELP, HAD ORAL SUGAR AND FELT BETTER AT 7:30PM. SHE TESTED HER BLOOD SUGAR AT THAT TIME AND OBTAINED A RESULT OF 172 MG/DL. THE PATIENT TESTS HER BLOOD SUGAR 4 TIMES PER DAY AND MORE WHEN SHE FEELS WORRIED ABOUT HER BLOOD SUGAR. THE PATIENT ALSO CLAIMS THAT SHE HAS HAD RESULTS AROUND 430 MG/DL IN THE EVENING IN THE SAME MONTH. THE PATIENT'S TARGET BLOOD GLUCOSE LEVEL IS 130 MG/DL. IT WAS DETERMINED DURING THE TROUBLESHOOTING TELEPHONE CALL THE PATIENT'S TESTING TECHNIQUE WAS CORRECT. THE PUNCTURE AREA WAS CLEANED CORRECTLY. THE METER WAS SET TO THE CORRECT UNIT OF MEASURE AT THE TIME OF TESTING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT ALLEGED SHE OBTAINED INACCURATELY HIGH RESULTS, TOOK ADDITIONAL INSULIN BASED ON THE RESULTS, AND FELL UNCONSCIOUS DUE TO HYPOGLYCEMIA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2867107

Patients

Seq Age Sex Outcome Treatment
1 Life Threatening| R