FDA Adverse Event Malfunction Summary report: N

PENTAX

MDR report key: 12866390 · Received November 23, 2021

Report

Report Number
9610877-2021-01644
Event Type
Malfunction
Date Received
November 23, 2021
Date of Event
November 19, 2021
Report Date
May 11, 2022
Manufacturer
HOYA CORPORATION PENTAX TOKYO OFFICE
Product Code
PEA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

EVALUATION SUMMARY: WE CHECKED THE RETURNED UNIT AND CONFIRMED, THAT THE PROCESS BOARD FAILURE. BASED ON THE RESULT, WE CONCLUDED, THAT IT WAS CAUSED, DUE TO THE PROCESS BOARD FAILURE. RESULTED IN COMMUNICATION ERROR. CORRECTION INFORMATION: H6: CODING CHANGED, BASED ON THE INVESTIGATION RESULT.

Additional Manufacturer Narrative · 0

THIS DEVICE IS CLASSIFIED AS IMPORT FOR EXPORT, THEREFORE 510K IS NOT APPLICABLE. MODEL EPK-3000-US IS AVAILABLE IN THE USA WITH A 510K NUMBER K172156. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE NEW INFORMATION.

Description of Event or Problem · 0

AFTER STARTING THE PROCESSOR, ERROR CODE 03-0026 OCCURS. REBOOTING ACCORDING TO THE DISPLAY DOES NOT IMPROVE. THERE IS A CONNECTION FAILURE, AND USB CAPTURE, INSPECTION HISTORY OUTPUT, AND SETTING COPY CANNOT BE PERFORMED. THIS EVENT OCCURRED AT THE TIME OF BEFORE USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1763544 PENTAX VIDEO PROCESSOR (INTERNATIONAL) PEA HOYA CORPORATION PENTAX TOKYO OFFICE EPK-3000

Patients

Seq Age Sex Outcome Treatment
1 Unknown