FDA Adverse Event Malfunction Summary report: N

BD MAX¿ EXK¿ DNA-3

MDR report key: 12822087 · Received November 16, 2021

Report

Report Number
3007420875-2021-00062
Event Type
Malfunction
Date Received
November 16, 2021
Date of Event
October 20, 2021
Report Date
December 23, 2021
Manufacturer
GENEOHM SCIENCES CANADA, INC. (BD DIAGNOSTICS)
Product Code
JJH
UDI-DI
00382904428211
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

H6: INVESTIGATION SUMMARY : THE COMPLAINT INVESTIGATION FOR POSITIVE RESULTS (DISCREPANT RESULT) WHEN USING BD MAX EXK DNA-3 KIT (REF # (B)(4) FROM LOT 1103395 WAS PERFORMED BY THE REVIEW OF MANUFACTURING RECORDS AND VERIFICATION OF COMPLAINTS HISTORY. REVIEW OF THE MANUFACTURING RECORDS OF THE BD MAX EXK DNA-3 KIT INDICATED THAT THE LOT WAS MANUFACTURED ACCORDING TO SPECIFICATIONS AND MET PERFORMANCE REQUIREMENTS. ASIDE FROM THE INFORMATION AVAILABLE IN THE COMPLAINT TEXT, AT THE TIME THE INVESTIGATION WAS CONDUCTED, DESPITE SEVERAL REQUESTS MADE TO RECEIVE INFORMATION, NO DATA WAS AVAILABLE FROM THE CUSTOMER. BASED ON THE INVESTIGATION AND AVAILABLE INFORMATION, BD WAS UNABLE TO DETERMINE THE CAUSE OF THE CUSTOMER ISSUE. THERE IS NO INDICATION OF AN INCREASE IN COMPLAINTS FOR DISCREPANT RESULTS FOR THE BD MAX EXK DNA-3 USA KIT LOT 1103395. BD CANNOT CONFIRM THE COMPLAINT BASED ON THE INVESTIGATION THAT WAS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE TESTING WITH BD MAX¿ EXK¿ DNA-3 FALSE POSITIVE RESULTS WERE OBTAINED. MULTIPLE ATTEMPTS HAVE BEEN MADE TO OBTAIN ADDITIONAL INFORMATION, THE CUSTOMER HAS NOT RESPONDED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSISTENT POSITIVE RESULTS WITH EACH TEST ON THIS LOT#.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE TESTING WITH BD MAX¿ EXK¿ DNA-3 FALSE POSITIVE RESULTS WERE OBTAINED. MULTIPLE ATTEMPTS HAVE BEEN MADE TO OBTAIN ADDITIONAL INFORMATION, THE CUSTOMER HAS NOT RESPONDED. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CONSISTENT POSITIVE RESULTS WITH EACH TEST ON THIS LOT#.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1718669 BD MAX¿ EXK¿ DNA-3 CLINICAL SAMPLE CONCENTRATOR JJH GENEOHM SCIENCES CANADA, INC. (BD DIAGNOSTICS) 442821 1103395 00382904428211

Patients

Seq Age Sex Outcome Treatment
1 Unknown