BD BACTEC¿ PLUS AEROBIC/F CULTURE VIALS (PLASTIC)
Report
- Report Number
- 2647876-2021-00276
- Event Type
- Malfunction
- Date Received
- November 12, 2021
- Date of Event
- October 18, 2021
- Report Date
- December 27, 2021
- Manufacturer
- BECTON DICKINSON CARIBE LTD.
- Product Code
- MDB
- UDI-DI
- 00382904420239
- PMA / PMN Number
- K113558
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
H.6. INVESTIGATION: CATALOG 442023; BATCH NO. 1068275. CUSTOMER REPORTED A MISSING/DETACHED FLIP-OFF CAP DEFECT. PHOTOS WERE NOT PROVIDED. BD WAS UNABLE TO REPRODUCE CUSTOMER'S EXPERIENCE WITH THE BACTEC PRODUCT. SATISFACTORY RESULTS WERE OBTAINED FROM RETENTION SAMPLES WHEN VISUALLY INSPECTED FOR MISSING/DETACHED FLIP-OFF CAP DEFECT. A COMPLAINT HISTORY REVIEW WAS CONDUCTED AND ONLY THE CURRENT COMPLAINT WAS FOUND RELATING TO THE INCIDENT LOT NUMBER AND THE ¿AS REPORTED¿ DEFECT CODE. BATCH HISTORY RECORD REVIEW DID NOT IDENTIFY ANY EVIDENCE FOR WHICH THE CUSTOMER SUBMITTED THE COMPLAINT. COMPLAINT UNCONFIRMED BASED ON RETENTION SAMPLES AND BATCH HISTORY RECORDS REVIEW RESULTS. CONTROLS IN PLACE TO DETECT THIS TYPE OF DEFECTS ARE: AN ON-LINE VISUAL INSPECTION IS PERFORMED TO ALL BOTTLES BEFORE BEING LABELED FOR PRESENCE OF FLIP CAP. IF ANY BOTTLE IS DETECTED, IT IS REMOVED. AN AUTOMATED 100% INSPECTION IS PERFORMED TO THE BOTTLES AFTER BEING LABELED FOR PRESENCE OF FLIP CAP. IF THE SYSTEM DETECTS ANY DEFECTIVE BOTTLE, IT IS REJECTED. DURING THE PACKAGING PROCESS OF EACH LOT, A PROCESS CONTROL REPRESENTATIVE INSPECTS 1 CASE EVERY 30 MINUTES FOR COMPLETENESS. NO CORRECTIVE ACTION WAS REQUIRED. A CROSS FUNCTIONAL TEAM CONTINUALLY MONITORS ALL PRODUCT COMPLAINTS FOR TRENDS AND DETERMINES IF ANY ADDITIONAL ACTIONS ARE NECESSARY BEYOND THE CURRENT INVESTIGATIONAL PROCESS. CATALOG 442023; BATCH NO. 1132369. CUSTOMER REPORTED A VIAL LABEL DAMAGE, ONE PHOTO WAS PROVIDED. BD WAS UNABLE TO REPRODUCE CUSTOMER EXPERIENCE WITH THE BACTEC PRODUCT. SATISFACTORY RESULTS WERE OBTAINED FROM RETENTION SAMPLES WHEN VISUALLY INSPECTED FOR DAMAGE LABEL. BATCH HISTORY RECORD REVIEW DID NOT IDENTIFY ANY EVIDENCE FOR WHICH THE CUSTOMER SUBMITTED THE COMPLAINT. A COMPLAINT HISTORY REVIEW WAS CONDUCTED AND ONLY THE CURRENT COMPLAINT WAS FOUND RELATING TO THE INCIDENT LOT NUMBER AND THE ¿AS REPORTED¿ DEFECT CODE. COMPLAINT IS CONFIRMED BASED ON PHOTOS RECEIVED. TECHNICAL ASSESSMENT WAS PERFORMED TO DETERMINE IF THE WEILER LABELER HAD MECHANICAL ISSUES AND/OR BREAKDOWNS DURING THE MANUFACTURING PROCESS OF THE AFOREMENTIONED BATCH. PREVENTIVE MAINTENANCE ACTIVITIES TO THE LABELER MACHINE WERE COMPLETED ON TIME AS SCHEDULED. UPON EVALUATION OF BREAKDOWNS / INCIDENTS REPORTS, THERE WERE NO MALFUNCTIONS OR ISSUES RELATED TO DAMAGED LABELS PRODUCTION REPORTS WERE EVALUATED AND NO ISSUES RELATED TO DAMAGED LABELS WERE DOCUMENTED. THE LABELER WAS FOUND WORKING AS EXPECTED. NO TREND HAVE BEEN IDENTIFIED FOR REPORTED DEFECT. NO CORRECTIVE ACTIONS WERE REQUIRED. A CROSS FUNCTIONAL TEAM CONTINUALLY MONITORS ALL PRODUCT COMPLAINTS FOR TRENDS AND DETERMINES IF ANY ADDITIONAL ACTIONS ARE NECESSARY BEYOND THE CURRENT INVESTIGATIONAL PROCESS. H3 OTHER TEXT : SEE H.10.
THERE WERE MULTIPLE LOT NUMBERS REPORTED TO BE INVOLVED. THE INFORMATION FOR EACH LOT NUMBER IS AS FOLLOWS: MEDICAL DEVICE LOT #: 1132369, MEDICAL DEVICE EXPIRATION DATE: 2022-02-28, DEVICE MANUFACTURE DATE: 2021-05-12. MEDICAL DEVICE LOT #: 1068275, MEDICAL DEVICE EXPIRATION DATE: 2021-12-31, DEVICE MANUFACTURE DATE: 2021-03-09. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT THE BD BACTEC¿ PLUS AEROBIC/F CULTURE VIALS (PLASTIC) EXPERIENCED MISSING LABEL INFORMATION. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER TRANSLATED FROM JAPANESE TO ENGLISH: ACCORDING TO THE CUSTOMER¿S REPORT, THERE WAS A BOTTLE WITH A DEFECTIVE LABEL AND ANOTHER WITH A DETACHED CAP. THE GRAY CAP WAS DETACHED UPON ARRIVAL.
IT WAS REPORTED THAT THE BD BACTEC¿ PLUS AEROBIC/F CULTURE VIALS (PLASTIC) EXPERIENCED MISSING LABEL INFORMATION. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER TRANSLATED FROM (B)(6) TO ENGLISH: ACCORDING TO THE CUSTOMER¿S REPORT, THERE WAS A BOTTLE WITH A DEFECTIVE LABEL AND ANOTHER WITH A DETACHED CAP. THE GRAY CAP WAS DETACHED UPON ARRIVAL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1704420 | BD BACTEC¿ PLUS AEROBIC/F CULTURE VIALS (PLASTIC) | SYSTEM, BLOOD CULTURING | MDB | BECTON DICKINSON CARIBE LTD. | 442023 | SEE H10 | 00382904420239 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |