FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12795899 · Received November 11, 2021

Report

Report Number
3013756811-2021-122709
Event Type
Malfunction
Date Received
November 11, 2021
Date of Event
October 8, 2021
Report Date
November 11, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A CARTRIDGE CHANGE ERROR OCCURRED INTERMITTENTLY WITH MULTIPLE CARTRIDGES. ADDITIONALLY, AN O-RING WAS ON THE PNEUMATIC TAP. THE CUSTOMER WAS ABLE TO REMOVE THE O-RING FROM THE PUMP. IT WAS ALSO REPORTED THAT MULTIPLE CARTRIDGES DID NOT FIT ONTO THE PUMP. REPORTEDLY, THE CUSTOMER LOADED A NEW CARTRIDGE TO RESOLVE THE ISSUE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 130-300 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1690839 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 1002529 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 25 YR Female INSULIN: NOVOLOG / NOVORAPIDINFUSION SET: AUTOSOF