CARDIOQUIP MODULAR COOLER HEATER
Report
- Report Number
- 3007899424-2021-00038
- Event Type
- Malfunction
- Date Received
- November 7, 2021
- Date of Event
- August 20, 2021
- Report Date
- October 12, 2022
- Manufacturer
- CARDIOQUIP, LLC
- Product Code
- DWC
- PMA / PMN Number
- K102147
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OR, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
THE MANUFACTURER IS REPORTING THE FOLLOWING COMPLAINT AFTER A VOLUNTARY REVIEW OF ALL COMPLAINTS (REPORTABLE OR NOT) SINCE 2016. THIS REPORT IS BEING FILED NOW, AFTER BEING SCRUTINIZED UNDER A NEWLY REVISED RISK MATRIX, RECENTLY ADOPTED AFTER INSPECTION. THE CUSTOMER NOTIFIED CARDIOQUIP THAT A PATIENT WAS INVOLVED DURING THE MALFUNCTION ALTHOUGH NO PATIENT INFORMATION WAS COMMUNICATED. CARDIOQUIP'S INVESTIGATION DETERMINED THAT THE DEVICE MALFUNCTION DESCRIBED BY THE CUSTOMER COULD NOT BE REPLICATED; HOWEVER, THE COOLING VALVE RELAY WAS REPLACED TO MITIGATE FUTURE DEVICE MALFUNCTION. FOLLOWING REPLACEMENT, THE DEVICE PASSED INSPECTION, AND IS FULLY OPERATIONAL.
CARDIOQUIP HAS REACHED OUT TO (B)(6) MEDICAL CENTER MULTIPLE TIMES REGARDING RECEIVING THE DEVICE FOR AN INVESTIGATION AND REPAIR. BECAUSE THE DEVICE IS STILL IN USE ON A PATIENT, THEY ARE UNABLE TO SEND IT TO CARDIOQUIP. IF THE DEVICE IS RECEIVED, OR ANY ADDITIONAL INFORMATION IS MADE AVAILABLE, CARDIOQUIP WILL FILE ADDITIONAL REPORTS.
CUSTOMER REPORTS THAT THEIR DEVICE IS FAILING THE COOLING PORTION OF THE SELF-TEST WHILE IN USE ON PATIENTS. UPON FOLLOW-UP BY CQ SERVICE, THE CUSTOMER HAD THE DEVICE ON A PATIENT AND STATED THAT THE DEVICE WAS WORKING AS INTENDED AT THAT TIME.
CUSTOMER REPORTS THAT THEIR DEVICE IS FAILING THE COOLING PORTION OF THE SELF-TEST WHILE IN USE ON PATIENTS. UPON FOLLOW-UP BY CQ SERVICE, THE CUSTOMER HAD THE DEVICE ON A PATIENT AND STATED THAT THE DEVICE WAS WORKING AS INTENDED AT THAT TIME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1661343 | CARDIOQUIP MODULAR COOLER HEATER | CARDIOPULMONARY BYPASS DEVICE | DWC | CARDIOQUIP, LLC | MCH-1000(M) |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |