FDA Adverse Event Injury Summary report: N

BENCHMARK SPECIAL STAINS SYSTEM

MDR report key: 12746472 · Received November 3, 2021

Report

Report Number
2028492-2021-00008
Event Type
Injury
Date Received
November 3, 2021
Date of Event
October 1, 2020
Report Date
December 24, 2021
Manufacturer
VENTANA MEDICAL SYSTEMS INC.
Product Code
KPA
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS PERFORMED TO EVALUATE THE CUSTOMER ISSUE. ALTHOUGH THE ACTUAL LEAK WAS NEVER SEEN, IT MOST LIKELY ORIGINATED FROM A BENCHMARK SPECIAL STAINS CARBOY SPIGOT THAT WAS NOT SHUT OFF PROPERLY. THERE WAS NO EVIDENCE OF THE SOURCE OF LEAK AND IT DOES NOT SEEM LIKELY THAT THE ALLEGED DEVICE CAUSED OR CONTRIBUTED TO THE TECHNICIAN'S INJURY. THERE IS NO EVIDENCE THE ADVERSE EVENT WAS CAUSED BY A ROCHE PRODUCT. (B)(4).

Additional Manufacturer Narrative · 1

FULL NAME - (B)(6). A CUSTOMER IN (B)(6) REPORTED THAT A LAB TECHNICIAN SLIPPED AND INJURED THEIR SHOULDER AND HAD TO UNDERGO INTERVENTIONAL SURGERY AS A RESULT OF A LEAKAGE FROM SPIGOT THAT THE USER FORGOT TO PROPERLY CLOSE FROM A BENCHMARK SPECIAL STAINS STAINER MODULE. PER CUSTOMER SITE'S INTERNAL INVESTIGATION, THIS WAS A HUMAN ERROR. (B)(4).

Description of Event or Problem · 1

A CUSTOMER IN (B)(6) REPORTED THAT A LAB TECHNICIAN SLIPPED AND INJURED THEIR SHOULDER AND HAD TO UNDERGO INTERVENTIONAL SURGERY AS A RESULT OF A LEAKAGE FROM SPIGOT THAT THE USER FORGOT TO PROPERLY CLOSE FROM A BENCHMARK SPECIAL STAINS STAINER MODULE. PER ADDITIONAL INFORMATION, THERE WAS LEAKAGE FROM A STORAGE CONTAINER OF BULK REAGENTS AS A RESULT OF THE SPIGOT/TAP NOT CLOSED OR OVERTURNED INAPPROPRIATELY. PER THE OPERATOR'S MANUAL - PLACE MATS AROUND THE INSTRUMENT TO AVOID RISK OF SLIPPING IN THE EVENT OF REAGENT SPILLS OR LEAKS. PER CUSTOMER SITE'S INTERNAL INVESTIGATION, THIS WAS A HUMAN ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1647479 BENCHMARK SPECIAL STAINS SYSTEM SLIDE STAINER, AUTOMATED KPA VENTANA MEDICAL SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 Female Required Intervention| O