FDA Adverse Event Malfunction Summary report: N

TOTAL PROTEIN URINE/CSF GEN.3

MDR report key: 12746163 · Received November 3, 2021

Report

Report Number
1823260-2021-03205
Event Type
Malfunction
Date Received
November 3, 2021
Date of Event
October 8, 2021
Report Date
December 16, 2021
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGQ
UDI-DI
04015630919536
PMA / PMN Number
K141925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION RESULTS AND THE CUSTOMER RESULTS ARE COMPARABLE AND WITHIN THE EXPECTED RANGE. A REAGENT ISSUE CAN BE EXCLUDED. THE INVESTIGATION FOUND THE OBSERVED DIFFERENCES ARE CONSISTENT WITH THE UNDERLYING DIFFERENCES IN TEST PRINCIPLES. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE CUSTOMER STATED THEY HAD PROVIDED THE INCORRECT UNITS OF MEASUREMENT AS "MG/L" INITIALLY. THE CORRECT UNITS OF MEASUREMENT ARE MG/DL. PLEASE REFER TO THE ATTACHED DATA FOR UPDATED CUSTOMER RESULTS. THE PATIENT'S COMPLAINED SAMPLE WAS INVESTIGATED BY THE MANUFACTURER. PLEASE REFER TO THE ATTACHED DATA.

Additional Manufacturer Narrative · 1

THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 1

THERE WAS A COMPLAINT OF QUESTIONABLE TOTAL PROTEIN URINE/CSF GEN.3 RESULTS FOR 1 PATIENT TESTED WITH TWO COBAS 8000 C502 MODULES. THE COBAS 8000 C502 MODULE SERIAL NUMBERS WERE (B)(4). THE SAMPLE TYPE WAS URINE. THE PATIENT¿S INITIAL RESULT ON MODULE A WAS 100 MG/L; THE REPEAT WAS 100 MG/L. THE PATIENT¿S INITIAL RESULT ON MODULE B WAS 100 MG/L; THE REPEAT WAS 100 MG/L. THE PATIENT¿S SAMPLE WAS TESTED ON AN UNSPECIFIED COMPETITOR'S ANALYZER VIA A QUALITATIVE TEST AND RECEIVED A NEGATIVE RESULT. THE PATIENT¿S SAMPLE WAS TESTED WITH A PYROGALLOL RED METHOD AND RECEIVED A RESULT OF 7 MG/L. IT IS UNKNOWN IF THE QUESTIONABLE RESULTS WERE REPORTED OUTSIDE THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1642239 TOTAL PROTEIN URINE/CSF GEN.3 TURBIDIMETRIC, TOTAL PROTEIN JGQ ROCHE DIAGNOSTICS TPUC G3 ASKU 04015630919536

Patients

Seq Age Sex Outcome Treatment
1 Unknown