FDA Adverse Event Other Summary report: N

UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 1272029 · Received December 19, 2008

Report

Report Number
2122870-2008-00422
Event Type
Other
Date Received
December 19, 2008
Date of Event
November 28, 2008
Report Date
December 19, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

A SYSTEM CHECK PERFORMED IN 2008 PASSED SPECIFICATIONS. QC AND A DIAGNOSTIC SYSTEM CHECK PERFORMED AFTER THE EVENT FAILED. A FIELD SERVICE ENGINEER WAS DISPATCHED: THE FSE INSPECTED THE INSTRUMENT AND FOUND A CRACK IN THE PERI-PUMP TUBING. THE TUBING WAS REPLACED AND ALL HARDWARE VERIFICATION TESTING PASSED WITHIN SPECIFICATIONS. THE FSE WENT BACK TO THE CUSTOMER'S LAB AND REPLACED THE PERI-PUMP ASSEMBLY. THE FSE PERFORMED HARDWARE VERIFICATION TESTING WITH GOOD RESULTS. THE HARDWARE FAILURES MAY HAVE AFFECTED OTHER PIVOTAL ASSAYS ON RECUR. ERRONEOUS RESULTS OF A PIVOTAL ASSAY MAY CONTRIBUTE TO SERIOUS INJURY TO A PT. HARDWARE ISSUE ADDRESSED BY THE FSE MAY HAVE CONTRIBUTED TO THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING MULTIPLE ERRONEOUS RESULTS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. CUSTOMER INDICATED THAT THEY OBTAINED ERRONEOUS RESULTS ON FIVE DIFFERENT ASSAYS (RUBELLA IPG, PSA, VITAMIN B12, FERRITIN, TSH). PER CUSTOMER, THEY REPEATED ALL TESTS BACK TO THE LAST ACCEPTABLE QC AND THERE WERE 81 REPORTS THAT WERE CORRECTED. THIRTY THREE OF THOSE CORRECTED RESULTS WERE IN A DIFFERENT CLINICAL CATEGORY. THE RESULTS WERE REPORTED OUT OF THE LAB. IT IS UNK IF PT TREATMENT WAS AFFECTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA