FDA Adverse Event Malfunction Summary report: N

BD KIESTRA¿ INOQULA+¿ TLA

MDR report key: 12715988 · Received October 28, 2021

Report

Report Number
3010141591-2021-00002
Event Type
Malfunction
Date Received
October 28, 2021
Date of Event
September 30, 2021
Report Date
June 22, 2022
Manufacturer
BD KIESTRA LAB AUTOMATION
Product Code
JTC
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.6: "THE CUSTOMER REPORTED ON THE INSTRUMENT BD KIESTRA INOQULA WCA (MATERIAL # 447204 - SERIAL # (B)(6) THAT THE BARCODA SATO PRINTER LID WAS FALLING WHEN OPENED TO CHANGE THE PRINTER LABELS. THE AUTOMATION SERVICE ENGINEER ARRIVED ON SITE TO COMPLETE REPAIR ON THE BARCODA SATO PRINTER LID. THE AUTOMATION SERVICE ENGINEER COMPLETED THE REPAIR AS PER KLAFS0002 AND USED PART #446072 TO REPLACE THE GAS SHOCKS ON THE BARCODA PRINTER LID AND FOUND NO OTHER ISSUES. THE INSTRUMENT WAS TESTED WITHOUT ERRORS AND WAS RETURNED TO THE CUSTOMER FOR NORMAL USE. CAPA# 5284707 AND SITUATION ANALYSES IDS-22-4486 HAVE BEEN OPENED FOR THE INVESTIGATION OF THE POTENTIAL GAP IN IMPLEMENTATION OF CORRECTIVE ACTIONS LEADING TO INCREASED RISKS OF USER INJURY AFTER COMPLAINTS WERE RECEIVED DESCRIBING ISSUES WITH DROPPING BARCODA HOOD. THIS COMPLAINT HAS BEEN INCLUDED IN CAPA# 5284707 FOR TRACEABILITY OF THE ISSUE. THE ISSUE THAT THE BARCODA SATO PRINTER LID WAS FALLING WHEN OPENED WAS CONFIRMED BY THE AUTOMATION SERVICE ENGINEER. ROOT CAUSE DESCRIPTION: WORN GAS SHOCKS ON THE BARCODA SATO PRINTER. A REVIEW OF RISK MANAGEMENT DOCUMENTATION INDICATES THAT THE POTENTIAL RISK OF THE REPORTED FAILURE MODE WAS APPROPRIATELY ASSESSED AS S3 VIA BALTRM-INOQULA-APH - REV 14, ID 2.22".

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BD KIESTRA¿ INOQULA+¿ TLA EXPERIENCED A BARCODA LID THAT KEPT FALLING OFF. THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CUSTOMER REPORTED BARCODA SATO PRINTER LID IS FALLING WHEN OPENED TO CHANGE THE PRINTER LABELS.

Additional Manufacturer Narrative · 1

MEDICAL DEVICE EXPIRATION DATE: NA. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BD KIESTRA¿ INOQULA+¿ TLA EXPERIENCED A BARCODA LID THAT KEPT FALLING OFF. THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: CUSTOMER REPORTED BARCODA SATO PRINTER LID IS FALLING WHEN OPENED TO CHANGE THE PRINTER LABELS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1612936 BD KIESTRA¿ INOQULA+¿ TLA MICROBIAL SPECIMEN INOCULATION/STREAKING INSTRUMENT JTC BD KIESTRA LAB AUTOMATION

Patients

Seq Age Sex Outcome Treatment
1 Unknown