FDA Adverse Event Malfunction Summary report: N

OWLET BABY MONITOR

MDR report key: 12711238 · Received October 27, 2021

Report

Report Number
MW5104983
Event Type
Malfunction
Date Received
October 27, 2021
Date of Event
March 28, 2021
Report Date
October 25, 2021
Manufacturer
OWLET
Product Code
KNG
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NH, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

WE PURCHASED AN OWLET HOPING TO BE ABLE TO MONITOR OUR BABY. THE FIRST NIGHT WAS TERRIFYING AS THE OXYGEN MONITOR KEPT SOUNDING AN ALARM INDICATING LOW OXYGEN LEVELS. IN A PANIC WE CALLED OUR PEDIATRICIAN, WHO SCOFFED AS SOON AS WE TOLD HIM THAT WE WERE USING THE OWLET. HE ADVISED US NOT TO USE IT AS HE HAD MANY COMPLAINTS LIKE THIS. HE EXPLAINED THAT BABY'S EXTREMITIES TYPICALLY HAD BAD CIRCULATION AND GIVEN THIS YOU WOULD EXPECT THE ALARM TO GO OFF. WE TRIED TO GET A REFUND FROM BOTH OWLET AND (B)(6). BOTH REFUSED TO REFUND THE (B)(6) WE PAID FOR THIS USELESS DEVICE. FDA SAFETY REPORT ID # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1606245 OWLET BABY MONITOR MONITOR, ULTRASONIC, FETAL KNG OWLET

Patients

Seq Age Sex Outcome Treatment
1 4 DA Other