FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1780KPK 670G PATHWAY BLACK MG

MDR report key: 12710423 · Received October 28, 2021

Report

Report Number
2032227-2021-211431
Event Type
Malfunction
Date Received
October 28, 2021
Date of Event
July 17, 2021
Report Date
October 28, 2021
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000090203
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

RETAINER RING=CLEAR. P-CAP LOCKED IN PLACE PROPERLY DURING TESTING. UNIT WAS SUCCESSFULLY DOWNLOAD USING (THUS SOFTWARE). UNIT PASSED DISPLACEMENT TEST AND SELF TEST PROPERLY. ADJUSTED THE AUDIO OPTIONS AUDIO VOLUME 1-5 AND EACH SETTING FUNCTIONED PROPERLY. NO UNEXPECTED AUDIO OR VIBRATION ANOMALIES NOTED. HOWEVER, PUMP ERROR 63 ALARM CONFIRMED IN PUMP HISTORY (VARIABLEINFO = 3) ON 06/08/2021, 07/06/2021, 07/07/2021, 07/11/2021 AND ON 07/17/2021, DUE TO BROKEN TRACE AT PIN #1 ON U1 KEYPAD ASSEMBLY. UNIT WAS CUT OPEN AND PERFORM A VISUAL INSPECTION ON ELECTRONIC ASSEMBLY AND MOTOR ASSEMBLY. NO MOISTURE DAMAGE OR COMPONENTS DAMAGE NOTED DURING VISUAL INSPECTION. UNIT RECEIVED WITH CRACKED BATTERY TUBE THREADS AND CRACKED CORNER OF BELT CLIP RAILS. (B)(4).

Description of Event or Problem · 0

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD A PUMP ERROR ALARM. THE CUSTOMER STATED THEY WERE ABLE TO CLEAR THE ALARM AND WERE ABLE TO COMPLETE THE REWIND PROCESS. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1614359 PUMP MMT-1780KPK 670G PATHWAY BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780KPK HG2EZ1Q 000000763000090203

Patients

Seq Age Sex Outcome Treatment
1 59 YR Male