PENTAX
Report
- Report Number
- 9610877-2021-01243
- Event Type
- Malfunction
- Date Received
- October 27, 2021
- Report Date
- October 27, 2021
- Manufacturer
- HOYA CORPORATION PENTAX TOKYO OFFICE
- Product Code
- ODG
- UDI-DI
- 04961333135899
- PMA / PMN Number
- K182004
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
(B)(4). IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A SUPPLEMENTAL REPORT WILL BE FILED WITH THE NEW INFORMATION.
PENTAX MEDICAL WAS MADE AWARE OF AN EVENT WHICH OCCURRED IN THE UNITED STATES WITHIN THE PAI REGION. THE CUSTOMER REPORTS THAT THERE WAS NO VIDEO IMAGE INVOLVING PENTAX MEDICAL ULTRASOUND VIDEO GASTROSCOPE MODEL EG3870UTK, SERIAL NUMBER (B)(4). THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR OTHER SIGNIFICANT/IMPORTANT MEDICAL EVENT. NO ADDITIONAL INFORMATION PROVIDED WITH THIS COMPLAINT. THE USER FACILITY RESPONDED TO THE GOOD FAITH EFFORT REQUEST VIA EMAIL ON 01-OCT-2021. THE CUSTOMER STATED, "THIS ISSUE WAS FOUND DURING THE PRE PROCEDURE CHECK. THE PRE PROCEDURE CHECKLIST WAS DONE AND COMPLETED AND SCOPE WAS REMOVED FROM CIRCULATION." THE CUSTOMER OWNED ENDOSCOPE WAS RECEIVED BY PENTAX MEDICAL FOR EVALUATION ON 01-OCT-2021. THE ENDOSCOPE WAS INSPECTED BY PENTAX MEDICAL SERVICE UNDER SERVICE ORDER (B)(4) AND THE TECHNICIAN CONFIRMED THE CUSTOMER COMPLAINT OF IMAGE BLACKOUT AND DOCUMENTED THE FOLLOWING INSPECTION FINDINGS: ELEVATOR WASHING SOCKET CYLINDER RUBBER CHIPPED, PVE ELECTRICAL PIN CORRODED, FAILED WET LEAK TEST, ULTRASOUND CONNECTOR CABLE DENT/ CRUSH, FAILED DRY LEAK TEST, BENDING RUBBER GLUE CRACKING AT INSERTION TUBE SIDE, BENDING RUBBER GLUE CRACKING AT DISTAL SIDE, DISTAL BODY ABRASION, ENDOSCOPE FAILED ELECTRICAL SAFETY TEST - HI-POT, MILD MOISTURE IN CONTROL BODY, PVE ELECTRICAL CONNECTOR FRAME MILD CORROSION, ULTRASOUND IMAGE HAS BROKEN CHANNEL, UMBILICAL CABLE SINGLE BUCKLED UNDER PVE ROOT BRACE, CCD CIRCUIT BOARD CORROSION, ELEVATOR WASHING SOCKET CYLINDER NUT MISSING, CONTROL BODY CORRODED, LEAK AT ELEVATOR WASHING SOCKET CYLINDER, MILD MOISTURE ON PVE ELECTRICAL CONNECTOR FRAME. THE DEVICE UNDERWENT REPAIRS INCLUDING THE FOLLOWING COMPONENTS: O-RINGS AND SEALS, PCB FOR CCD K3A PB-FREE/NTSC, ELECTRICAL CONNECTOR ASSY. THE ENDOSCOPE WAS REPAIRED AND APPROVED BY FINAL QC ON 12-OCT-2021 AND WAS DELIVERED TO THE CUSTOMER UNDER DELIVERY ORDER (B)(4). MODEL EG3870UTK, SERIAL NUMBER (B)(4) HAS BEEN ROUTINELY SERVICED AT A PENTAX FACILITY SINCE THE DEVICE WAS PUT INTO SERVICE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1605339 | PENTAX | VIDEO NASO PHARYNGO LARYNGOSCOPE | ODG | HOYA CORPORATION PENTAX TOKYO OFFICE | EG-3870UTK | 04961333135899 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |