FDA Adverse Event Malfunction Summary report: N

CARELINK PROGRAMMER

MDR report key: 12696721 · Received October 26, 2021

Report

Report Number
2182208-2021-04228
Event Type
Malfunction
Date Received
October 26, 2021
Date of Event
July 23, 2021
Report Date
October 26, 2021
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ANALYSIS: THE ANALYSIS COULD NOT CONFIRM THE CUSTOMER COMMENT OF THE PROGRAMMER¿S PERCEPTION MEASUREMENT FAILED. THE PROGRAMMER PASSED INCOMING FUNCTIONAL TESTS. IT WAS ALSO DETERMINED AT ANALYSIS THAT THE TOUCHSCREEN WAS MISSING SOME LINES AND THE CURSOR WAS JUMPING. THE CARD BUS SLOT WAS DEFECTIVE, AND THE PAPER TRAY WAS NEARLY EMPTY. THE SOFTWARE WAS REINSTALLED AND UPDATED TO THE NEWEST VERSION. ALL FOUND DEFECTIVE PARTS WERE REPLACED AND ALL OTHER IDENTIFIED ISSUES WERE RESOLVED. THE DEVICE THEN PASSED ALL FINAL FUNCTIONAL TESTS. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THE PROGRAMMER¿S PERCEPTION MEASUREMENT FAILED, THE ICON REMAINED GREYED OUT AND COULD NOT BE SELECTED FOR IMPLANTABLE CARDIOVERTER DEFIBRILLATOR (ICD) AND HEMOSTASIS MANAGEMENT SYSTEM(HMS) DEVICES. THE PROGRAMMER WAS RETURNED FOR SERVICE. IT WAS FURTHER REPORTED THAT THE PROGRAMMER SUBSEQUENTLY TESTED OUT OF SPECIFICATION DURING MANUFACTURER'S ANALYSIS. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1595186 CARELINK PROGRAMMER PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1