FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12639390 · Received October 15, 2021

Report

Report Number
3013756811-2021-112288
Event Type
Injury
Date Received
October 15, 2021
Date of Event
September 23, 2021
Report Date
October 15, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP USER GUIDE STATES, "TANDEM DIABETES CARE, INC. RECOMMENDS PERIODICALLY CHECKING THE BATTERY LEVEL INDICATOR, CHARGING THE PUMP FOR A SHORT PERIOD OF TIME EVERY DAY (10 TO 15 MINUTES), AND ALSO AVOIDING FREQUENT FULL DISCHARGES." NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER ALLOWED THE PUMP BATTERY TO FULLY DEPLETE DUE TO NOT CHARGING THE BATTERY AND THE PUMP SUBSEQUENTLY SHUT OFF. THE CUSTOMER EXPERIENCED A "HIGH" BLOOD GLUCOSE (BG) LEVEL (SPECIFIC BG VALUE WAS NOT PROVIDED). CUSTOMER DELIVERED A BOLUS VIA THE PUMP TO ADDRESS BG. ADDITIONALLY, IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BG OF 82 MG/DL; CAUSE WAS UNKNOWN. CUSTOMER REQUIRED ASSISTANCE FROM EMERGENCY MEDICAL TECHNICIANS TO CONSUME PEANUT BUTTER AND A HONEY SANDWICH TO ADDRESS BG. RECOMMENDATION WAS MADE TO DISCUSS DIABETES MANAGEMENT WITH A HEALTH CARE PROFESSIONAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1537780 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 62 YR Required Intervention