ARCHITECT C8000
Report
- Report Number
- 3016438761-2021-00368
- Event Type
- Malfunction
- Date Received
- October 14, 2021
- Date of Event
- September 23, 2021
- Report Date
- October 25, 2021
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- JJE
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE ANALYZER REPLACED THE SYRINGES, THE 1 ML SYRINGE (LN 09D41-03), WHICH RESOLVED THE ISSUE. A REVIEW OF THE ARCHITECT C8000 PROCESSING MODULE, SERIAL NUMBER(B)(6) SERVICE HISTORY FOUND NO CONTRIBUTING FACTORS ON OR AROUND THE DATE OF THE COMPLAINT. A REVIEW OF TRACKING AND TRENDING OF THE ARCHITECT C8000 PROCESSING MODULE OR THE 1 ML SYRINGE, DID NOT IDENTIFY ANY TRENDS ASSOCIATED WITH THE COMPLAINT ISSUE. A REVIEW OF HISTORICAL DATA REVEALED NO TRENDS, SYSTEMIC ISSUES, OR RELATED NONCONFORMANCES. A REVIEW OF THE C801597 SERVICE HISTORY WAS PERFORMED AND NO ADDITIONAL ERRATIC RESULTS PRE- OR POST THE CURRENT COMPLAINT WERE IDENTIFIED. HE ARCHITECT SYSTEM OPERATIONS MANUAL ADDRESSES OPERATIONAL PRECAUTIONS AND LIMITATIONS AND TROUBLESHOOTING OF THE FLUIDICS SUBSYSTEM. THE OPERATIONS MANUAL ALSO ADDRESSES TROUBLESHOOTING OF DEPRESSED CONCENTRATION AND ERRATIC SAMPLE RESULTS AND PROVIDES THE REMOVAL, THE REPLACEMENT, AND THE VERIFICATION PROCEDURES FOR THE 1 ML SYRINGE. A REVIEW OF THE PRODUCT LABELING CONCLUDED THAT THE ISSUE IS SUFFICIENTLY ADDRESSED. BASED ON THE INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR EITHER THE ARCHITECT C8000 PROCESSING MODULE, SERIAL NUMBER (B)(6) , OR THE1 ML SYRINGE.
PATIENT IDENTIFIER = SID=(B)(6). THERE WAS NO FURTHER PATIENT INFORMATION PROVIDED BY THE CUSTOMER. AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
THE CUSTOMER OBSERVED FALSELY DECREASED CALCIUM RESULTS ON ARCHITECT C8000 PROCESSING MODULE FOR ONE PATIENT. THE RESULTS PROVIDED WERE: SID (B)(6) INITIAL=5.6 MG/DL /REPEATED=9.9 MG/DL AND 9.9 MG/DL THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1528667 | ARCHITECT C8000 | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | ABBOTT LABORATORIES |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | CC CALCIUM(1500T), 03L79-22, (B)(4).| CC CALCIUM(1500T), 03L79-22, (B)(4).| CC CALCIUM(1500T), 03L79-22, 03593UN21 |