FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12633346 · Received October 14, 2021

Report

Report Number
3013756811-2021-111496
Event Type
Injury
Date Received
October 14, 2021
Date of Event
September 23, 2021
Report Date
October 14, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

TANDEM QUALITY ENGINEER REVIEWED PUMP DATA AND THERE IS NO EVIDENCE THAT THE PUMP EXPERIENCED A MALFUNCTION OR FAILURE. B5: REPLACE B5 STATEMENT. H6: REMOVE MEDICAL DEVICE - PROBLEM CODE 2582. B5: REPLACE B5 STATEMENT. H6: REMOVE MEDICAL DEVICE - PROBLEM CODE 2582.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL THAT WAS "LOW" PER CONTINUOUS GLUCOSE MONITOR READINGS, CAUSE WAS UNKNOWN. LOW BG WAS ADDRESSED BY CONSUMING CARBOHYDRATES. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE CARTRIDGE TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE. CUSTOMER'S BG LEVEL FOR THIS ISSUE WAS 212-217

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL THAT WAS "LOW" PER CONTINUOUS GLUCOSE MONITOR READINGS, CAUSE WAS UNKNOWN. LOW BG WAS ADDRESSED BY CONSUMING CARBOHYDRATES. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE CARTRIDGE TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE. LASTLY, IT WAS REPORTED THAT THE PUMP TIME WAS INCORRECT, CAUSE WAS UNKNOWN. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER CORRECTED THE TIME AND RESUMED INSULIN THERAPY. CUSTOMER'S BG LEVEL FOR THESE ISSUES WAS 212-217 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1532897 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 48 YR Male Other INSULIN: HUMALOG| INSULIN: HUMALOG