T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2021-111496
- Event Type
- Injury
- Date Received
- October 14, 2021
- Date of Event
- September 23, 2021
- Report Date
- October 14, 2021
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00850006613762
- PMA / PMN Number
- K201214
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- ID, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
TANDEM QUALITY ENGINEER REVIEWED PUMP DATA AND THERE IS NO EVIDENCE THAT THE PUMP EXPERIENCED A MALFUNCTION OR FAILURE. B5: REPLACE B5 STATEMENT. H6: REMOVE MEDICAL DEVICE - PROBLEM CODE 2582. B5: REPLACE B5 STATEMENT. H6: REMOVE MEDICAL DEVICE - PROBLEM CODE 2582.
IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL THAT WAS "LOW" PER CONTINUOUS GLUCOSE MONITOR READINGS, CAUSE WAS UNKNOWN. LOW BG WAS ADDRESSED BY CONSUMING CARBOHYDRATES. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE CARTRIDGE TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE. CUSTOMER'S BG LEVEL FOR THIS ISSUE WAS 212-217
THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.
IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL THAT WAS "LOW" PER CONTINUOUS GLUCOSE MONITOR READINGS, CAUSE WAS UNKNOWN. LOW BG WAS ADDRESSED BY CONSUMING CARBOHYDRATES. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE CARTRIDGE TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE. LASTLY, IT WAS REPORTED THAT THE PUMP TIME WAS INCORRECT, CAUSE WAS UNKNOWN. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER CORRECTED THE TIME AND RESUMED INSULIN THERAPY. CUSTOMER'S BG LEVEL FOR THESE ISSUES WAS 212-217 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1532897 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00850006613762 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 48 YR | Male | Other | INSULIN: HUMALOG| INSULIN: HUMALOG |