CATALYS SYSTEM
Report
- Report Number
- 2020664-2021-07675
- Event Type
- Malfunction
- Date Received
- October 12, 2021
- Date of Event
- September 10, 2021
- Report Date
- October 12, 2021
- Product Code
- OOE
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- 003
Narratives
INITIAL REPORTER PHONE NUMBER: (B)(6). THIS REPORT IS BEING FILED ON AN INTERNATIONAL PRODUCT; LASER CORRECTION SYSTEM, MODEL CATALYS-I, THAT HAS A SIMILAR PRODUCT, CATALYS-U WHICH IS DISTRIBUTED IN THE UNITED STATES UNDER 510(K) # K113479. FIELD SERVICE SPECIALIST (FSS) VISITED THE ACCOUNT AND CHECKED THE LASER. HE FOUND THAT THE FLUID RESERVOIR WAS THE CAUSE FOR LOW PATIENT VACUUM. REPLACED IT AND PROACTIVELY REPLACED THE VACUUM CONTROL PRINTED CIRCUIT BOARD. HE PERFORMED CALIBRATIONS AND VERIFIED SYSTEM MET JNJ VISION SPECIFICATIONS. MANUFACTURING RECORD REVIEW: PER MANUFACTURING RECORDS REVIEW REPORT, NO RELATED NON-CONFORMITY OR DEVIATIONS WERE ISSUED DURING MANUFACTURING. ALL DEVICES MET MATERIAL, ASSEMBLY AND PERFORMANCE SPECIFICATIONS AT THE TIME OF PRODUCT RELEASED. CONCLUSION: BASED ON THE INVESTIGATION RESULTS THERE IS NO INDICATION OF A PRODUCT QUALITY DEFICIENCY. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED.
CUSTOMER REPORTED THEY HAD SUCTION LOSS DURING THE PROCEDURE. THEY AND DETERMINED THAT THE LOIS MAY BE BAD; BUT WOULD LIKE TO HAVE THE LASER CHECKED OUT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1515730 | CATALYS SYSTEM | OPHTHALMIC FEMTOSECOND LASER | OOE | CATALYS-I |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |