FDA Adverse Event Malfunction Summary report: N

PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION

MDR report key: 12610333 · Received October 11, 2021

Report

Report Number
2024800-2021-00009
Event Type
Malfunction
Date Received
October 11, 2021
Date of Event
August 23, 2021
Report Date
March 1, 2022
Manufacturer
HOLOGIC INCORPORATED
Product Code
QJR
UDI-DI
15420045504141
PMA / PMN Number
K111409
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CUSTOMER REPORTED AN INCREASE IN THE POSITIVITY RATE OF THEIR PANTHER FUSION SARS-COV-2 ASSAY RUNS. THE CUSTOMER DETERMINED THAT RUNS BETWEEN (B)(6) 2021 AND (B)(6) 2021 HAD A LARGE NUMBER OF SUSPECTED FALSE SARS-COV-2 POSITIVE RESULTS. THE CUSTOMER RETESTED SPECIMENS WITH A COMPARATOR IN-HOUSE ASSAY AS WELL AS ALTERNATE IVD APPROVED ASSAY. BASED ON THE CUSTOMER'S MEDICAL DEVICE PROBLEM REPORT THAT WAS REPORTED TO HEALTH CANADA AND PROVIDED TO HOLOGIC ON (B)(6) 2021, THE NUMBER OF SUSPECTED SPECIMENS WERE 214/255 THAT DID NOT REPEAT AS POSITIVES. ON (B)(6) 2021, HOLOGIC WAS INFORMED BY THE CUSTOMER THAT 3 OF 214 POTENTIAL FALSE POSITIVE RESULTS WERE FOR IN-HOSPITAL PATIENTS, THAT WERE TRANSFERRED TO COVID UNITS BECAUSE OF THE RESULTS. THERE IS NO INDICATION THAT ANY OF THE 3 PATIENTS CONTRACTED COVID-19. 1 OF THE 3 PATIENTS DIED DUE TO NON-COVID-19 RELATED CAUSES. CUSTOMER DID NOT SHARE ADDITIONAL DETAILS DUE TO PRIVACY. AFTER FURTHER REVIEW OF LOGS AND INVESTIGATION, IT WAS DETERMINED THAT 3 WORKLISTS WERE IMPACTED. HOWEVER, THE CUSTOMER DECLINED TO PROVIDE THE INFORMATION ON THE PERSON THAT DIED DUE TO NON-COVID-19 RELATED CAUSES; THUS, THE WORKLIST FOR THAT PATIENT SAMPLE COULD NOT BE IDENTIFIED. THE AFFECTED PANTHER INSTRUMENT WAS RETURNED TO HOLOGIC. THE INSTRUMENT WAS TESTED AND ALL THE RESULTS WERE AS EXPECTED. ALTHOUGH A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED, AS VARIOUS FACTORS COULD HAVE CONTRIBUTED TO THIS ISSUE, IT WAS DETERMINED THAT POTENTIAL ROOT CAUSES COULD BE RELATED TO "PEOPLE" DUE TO POTENTIAL SAMPLE HANDLING, AND "ENVIRONMENT" DUE TO POSITIVE CONTAMINATION FROM CONTAMINATED SURFACES SUCH AS TOP OF THE PANTHER AND THE FLOOR. AS A CORRECTIVE ACTION AND RESOLUTION OF CONTAMINATION, EXTENSIVE LAB AND INSTRUMENT CLEANING WERE PERFORMED BY FIELD APPLICATION SPECIALIST AND FIELD SERVICE ENGINEER. NEW REAGENTS, CONTROLS, AND NEGATIVE PANELS WERE RUN. ALL RESULTS WERE AS EXPECTED. CORRECTION: 2024800-2021-00009 (WORKLIST (B)(4)) WAS ORIGINALLY REPORTED AS AN ADVERSE EVENT. HOWEVER, AFTER FURTHER INVESTIGATION, THE ISSUE HAS BEEN DETERMINED AS A MALFUNCTION EVENT BECAUSE THERE WAS NO INDICATION THAT HOLOGIC'S ASSAY OR INSTRUMENT LED TO INCORRECT RESULTS. HOLOGIC WILL REPORT 2 ADDITIONAL MALFUNCTION REPORT FOR EACH OF THE WORKLISTS BELOW: 2024800-2022-00042 / WORKLIST (B)(4); 2024800-2022-00043 / WORKLIST (B)(4).

Description of Event or Problem · 0

FINAL REPORT: SEE SECTION H10.

Additional Manufacturer Narrative · 1

THE ISSUE FOR THIS CASE IS LIKELY INSTRUMENT FAILURE OR OPERATOR ERROR. THE INSTRUMENT IS SCHEDULED TO SHIP TO HOLOGIC FOR FURTHER INVESTIGATION. HOWEVER, HOLOGIC WAS ADVISED BY THE FDA THAT SINCE THE TEST RESULTS WERE REPORTED INCORRECTLY, REGARDLESS OF THE CAUSE OF THE INCORRECT RESULTS, FDA CONSIDER THE WHOLE TEST SYSTEM MALFUNCTION, WHICH IS THE PANTHER FUSION SARS-COV-2 TEST SYSTEM (WHICH INCLUDES MANY DIFFERENT COMPONENTS), THEREFORE, IT SHOULD BE REPORTED UNDER THE EUA AUTHORIZED PROCODE, WHICH IS QJR. UPDATED INFORMATION TO ALIGN CHANGES MADE FROM PROCODE LSL TO QJR: - BRAND NAME: FROM PANTHER FUSION INSTRUMENT TO PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION. - CATALOG # FROM 902615 TO PRD-06391. - UPDATED THE EUA AUTHORIZED PROCODE: FROM LSL TO QJR, UPDATED UNIQUE IDENTIFIER (UDI) #: (B)(4). DELETED PMA/510(K) - K111409. ADDED FALSE POSITIVE RESULTS ((B)(4) FOR MEDICAL DEVICE PROBLEM CODE.

Description of Event or Problem · 1

SUPPLEMENTAL REPORT: FDA REQUESTED FOR HOLOGIC TO PROVIDE A SUPPLEMENTARY REPORT WITH THE CORRECTED PROCODE INFORMATION FOR MDR # 2024800-2021-00009. ORIGINAL REPORT WAS CODED AGAINST PROCODE LSL, WHICH IS USED FOR DNA REAGENTS, NEISSERIA. THE MDR REPORTED RELATES TO NUCLEIC ACID-BASED IN VITRO DIAGNOSTIC DEVICES FOR THE DETECTION OF 2019-NOVEL CORONAVIRUS (2019-NCOV) AND/OR DIAGNOSIS OF 2019-NCOV INFECTION IN HUMAN CLINICAL SPECIMENS, THE PROCODE SHOULD BE UPDATED TO QJR.

Description of Event or Problem · 1

INITIAL REPORT: (B)(6) HEALTH AUTHORITY NOTIFIED HOLOGIC ON 9/14/2021, ABOUT AN MDPR CONCERNING A CONTAMINATION ISSUE FOUND ON (B)(6) 2021 WHERE 10 BLANKS CAME UP POSITIVE WHEN USING A SARS-COV-2 ASSAY ON THE PANTHER FUSION INSTRUMENT. IT WAS DETERMINED THAT 263 SAMPLES WERE POTENTIALLY AFFECTED, WITH ULTIMATELY 214 HAVING DISCREPANT RESULTS UPON REPEAT. THE 214 SAMPLE RESULTS WERE AMENDED.. ON (B)(6) 2021, CUSTOMER REPORTED TO HOLOGIC GETTING AN INCREASE IN THE POSITIVITY RATE OF THEIR PANTHER FUSION SARS-COV-2 ASSAY WORKLISTS. AFTER TROUBLESHOOTING, THE CUSTOMER DETERMINED THAT WORKLISTS RUN BETWEEN (B)(6) 2021 HAD A LARGE NUMBER OF SUSPECTED FALSE POSITIVES FOR SARS-COV-2. THE CUSTOMER RETESTED SPECIMENS WITH A COMPARATOR IN-HOUSE ASSAY AS WELL AS ALTERNATE IVD APPROVED ASSAY, AND 206/255 SUSPECT SPECIMENS DID NOT REPEAT POSITIVE. ON (B)(6) 2021, HOLOGIC FIELD SERVICE RETURNED ENVIRONMENTAL SWABS FROM THE CUSTOMER LABORATORY SURFACES. HOLOGIC TESTED THESE SWABS USING THE PANTHER FUSION SARS-COV-2 ASSAY AND FOUND LOW LEVELS OF CONTAMINATION AT TWO SITES (TOP OF THE PANTHER FUSION INSTRUMENT AND IN FRONT OF THE PANTHER INSTRUMENT). IN ADDITION, ON (B)(6) 2021, WHILE AT CUSTOMER SITE, A HOLOGIC FIELD SERVICE ENGINEER NOTICED ABNORMAL SPLASHING OF DRIED FLUID IN THE PANTHER INSTRUMENT DURING AN INSPECTION. A SWAB SPECIMEN WAS COLLECTED AND RUN ON THE CUSTOMER INSTRUMENT (CURRENTLY EXPERIENCING INTERMITTENT FALSE POSITIVE RESULTS). THE SPECIMEN GENERATED A POSITIVE RESULT FOR SARS-COV-2. CONTAMINATED SURFACES WERE SUBSEQUENTLY CLEANED WITH BLEACH SOLUTION, AND POTENTIALLY LEAKING PARTS WERE REPLACED. THE RISK ASSOCIATED WITH THIS COMPLAINT IS FALSE POSITIVE SARS-COV-2 RESULTS DUE TO CROSS-CONTAMINATION. THE ROOT CAUSE OF THIS CONTAMINATION IS PENDING INVESTIGATION. THE PATIENT IMPACT OF A FALSE POSITIVE RESULT COULD BE A DELAY IN CORRECT DIAGNOSIS AND INITIATION OF APPROPRIATE TREATMENT. RISKS TO PATIENT COULD INCLUDE AN UNREQUIRED SELF-ISOLATION AND QUARANTINE/MONITORING OF HOUSEHOLD OR OTHER CLOSE CONTACTS. PATIENT ISOLATION WITH OTHER POSITIVE PATIENTS MAY LEAD TO EXPOSURE TO THE SARS-COV-2 VIRUS AND UNNECESSARY PRESCRIPTIONS OF A TREATMENT OR THERAPY. THE RISK OF FALSE POSITIVE SARS-COV-2 RESULTS IS CONSIDERED SERIOUS. THE PROBABILITY OF OCCURRENCE OF HARM DUE TO THIS IS ISSUE IS CONSIDERED REMOTE, WHICH IS JUSTIFIED BY THE FOLLOWING: 1. THE CUSTOMER REVIEWED AFFECTED RESULTS, INCLUDING RETESTING POSITIVES FROM THE AFFECTED WORKLISTS. THE CUSTOMER AMENDED RESULTS WHERE APPROPRIATE. BROADLY, INCIDENCE AND POSITIVITY RATE OF SARS-COV-2 RESULTS ARE SCRUTINIZED AS A METRIC FOR PANDEMIC REPORTING. 2. THE PANTHER FUSION SARS-COV-2 ASSAY PACKAGE INSERT LIMITATIONS STATE: USE OF THIS ASSAY IS LIMITED TO PERSONNEL WHO ARE TRAINED IN THE PROCEDURE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN ERRONEOUS RESULTS. 3. THE PANTHER FUSION SARS-COV-2 ASSAY PACKAGE INSERT LIMITATIONS STATE: RELIABLE RESULTS ARE DEPENDENT ON ADEQUATE SPECIMEN COLLECTION, TRANSPORT, STORAGE, AND PROCESSING. 4. THE PANTHER FUSION SARS-COV-2 ASSAY PACKAGE INSERT LIMITATIONS STATE: AVOID CROSS-CONTAMINATION DURING THE SPECIMEN HANDLING STEPS. SPECIMENS CAN CONTAIN EXTREMELY HIGH LEVELS OF VIRUS OR OTHER ORGANISMS. ENSURE THAT SPECIMEN CONTAINERS DO NOT COME IN CONTACT WITH ONE ANOTHER, AND DISCARD USED MATERIALS WITHOUT PASSING THEM OVER ANY OPEN CONTAINERS. CHANGE GLOVES IF THEY COME IN CONTACT WITH SPECIMENS. 5. PATIENT MANAGEMENT IS EXPECTED TO CONSIDER ALL CLINICAL FACTORS, AND THE PHENOMENON OF FALSE POSITIVES IS WELL KNOWN ACROSS IN VITRO DIAGNOSTICS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1504088 PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION IN VITRO DIAGNOSTIC QJR HOLOGIC INCORPORATED 9120900000 293375 15420045504141
1504096 PANTHER FUSION SARS-COV-2 ASSAY PPR SOLUTION IN VITRO DIAGNOSTIC QJR HOLOGIC INCORPORATED 9120900000 293375 15420045504141

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other