FDA Adverse Event Injury Summary report: N

COMPLETE SOLUTION

MDR report key: 12565547 · Received October 1, 2021

Report

Report Number
2020664-2021-07594
Event Type
Injury
Date Received
October 1, 2021
Date of Event
September 2, 2021
Report Date
November 24, 2021
Manufacturer
AMO(HANGZHOU) CO., LTD.
Product Code
LPN
PMA / PMN Number
K014202
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

DEVICE EVALUATION: THE DEVICE WAS NOT RETURNED AT THE MANUFACTURING SITE; THEREFORE, PRODUCT TESTING COULD NOT BE PERFORMED AND THE CUSTOMER¿S REPORTED COMPLAINT COULD NOT BE VERIFIED. MANUFACTURING RECORD EVALUATION: BASED ON THE MANUFACTURING RECORDS REVIEW, AND HISTORICAL COMPLAINT REVIEW, THERE IS NO INDICATION OF A PRODUCT MALFUNCTION OR PRODUCT QUALITY DEFICIENCY. NO NONCONFORMITY REPORT, DOCUMENTATION OR LABELING CHANGES, AND ESCALATIONS ARE REQUIRED. CONCLUSION: AS A RESULT OF THE INVESTIGATION, THERE IS NO INDICATION OF A PRODUCT QUALITY DEFICIENCY. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

AGE OR DOB, WEIGHT, ETHNICITY: UNKNOWN/ NOT PROVIDED. AN ATTEMPT HAS BEEN MADE TO OBTAIN MISSING INFORMATION; HOWEVER, TO DATE, NO RESPONSE HAS BEEN RECEIVED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.

Description of Event or Problem · 1

REPORT WAS RECEIVED THAT A FEMALE CONSUMER EXPERIENCED DISCOMFORT UPON INSERTION OF HER CONTACT LENSES AFTER USING COMPLETE MULTIPURPOSE SOLUTION FOR THE FIRST TIME. ADDITIONALLY, SHE EXPERIENCED TEARING AND REDNESS, AND COULD NOT OPEN HER EYES PROPERLY THIS MORNING. THE CONSUMER SOUGHT MEDICAL ATTENTION AND THE PHYSICIAN USED STROKE-PHYSIOLOGICAL SALINE SOLUTION TO CLEAN OUT HER EYES, AND THEY ARE BETTER NOW. IT IS REPORTED THE DIRECTIONS FOR USE WERE FOLLOWED, THE PRODUCT WAS JUST OPEN THE DAY OF USE. CONTACT LENSES USED ARE SOFT LENSES, AND NEITHER THE LENSES NOR LENS CASE WERE RINSED WITH WATER. THE PHYSICIAN DID NOT PRESCRIBE MEDICATIONS FOR THIS EVENT. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1458896 COMPLETE SOLUTION ACCESSORIES, SOFT LENS PRODUCTS LPN AMO(HANGZHOU) CO., LTD. 08772X ZJ05027

Patients

Seq Age Sex Outcome Treatment
1 Female Required Intervention SOFT CONTACT LENSES BRAND UNKNOWN