FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12558734 · Received September 30, 2021

Report

Report Number
0002024674-2021-00053
Event Type
Malfunction
Date Received
September 30, 2021
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
PMA / PMN Number
EUA210269
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

SUBJECT: QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL INVESTIGATION CONCLUSION: NA. INVESTIGATION SUMMARY: TS REACHED OUT FOR A WELL-CHECK. VMS WERE LEFT AND CASE HAS BEEN UPDATED WITH THE FOLLOW UP ATTEMPT ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.

Additional Manufacturer Narrative · 0

SUBJECT: QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL INVESTIGATION CONCLUSION: NA. INVESTIGATION SUMMARY: TS REACHED OUT FOR A WELL-CHECK. VMS WERE LEFT AND CASE HAS BEEN UPDATED WITH THE FOLLOW UP ATTEMPT. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. FOLLOW-UP TO CHANGE PRODUCT CODE FROM QMN TO QKP (CORONAVIRUS ANTIGEN DETECTION TEST SYSTEM).

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Description of Event or Problem · 0

QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.

Description of Event or Problem · 0

QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.

Description of Event or Problem · 0

QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1455083 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402

Patients

Seq Age Sex Outcome Treatment
1