QUICKVUE AT-HOME OTC COVID-19 TEST
Report
- Report Number
- 0002024674-2021-00053
- Event Type
- Malfunction
- Date Received
- September 30, 2021
- Manufacturer
- QUIDEL CORPORATION
- Product Code
- QKP
- PMA / PMN Number
- EUA210269
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- 003
Narratives
SUBJECT: QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL INVESTIGATION CONCLUSION: NA. INVESTIGATION SUMMARY: TS REACHED OUT FOR A WELL-CHECK. VMS WERE LEFT AND CASE HAS BEEN UPDATED WITH THE FOLLOW UP ATTEMPT ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.
SUBJECT: QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL INVESTIGATION CONCLUSION: NA. INVESTIGATION SUMMARY: TS REACHED OUT FOR A WELL-CHECK. VMS WERE LEFT AND CASE HAS BEEN UPDATED WITH THE FOLLOW UP ATTEMPT. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR. FOLLOW-UP TO CHANGE PRODUCT CODE FROM QMN TO QKP (CORONAVIRUS ANTIGEN DETECTION TEST SYSTEM).
FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.
QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.
QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.
QV OTC, CUSTOMER SWABBED NOSE AND IT PRODUCED A SMALL AMOUNT OF BLOOD, WILL THIS AFFECT THE RESULTS?--TSS ADVISED THE CUSTOMER A MINIMAL AMOUNT OF BLOOD SHOULD NOT INTERFERE WITH THE RESULTS, RETEST BY SWABBING OTHER NOSTRIL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1455083 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |