FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12544302 · Received September 28, 2021

Report

Report Number
3013756811-2021-108348
Event Type
Malfunction
Date Received
September 28, 2021
Date of Event
September 1, 2021
Report Date
September 28, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007264
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION WAS RECEIVED INDICATING THAT PUMP DID NOT DELIVER AN AUTOMATIC BOLUS WHILE IN CONTROL-IQ (CIQ) SLEEP MODE AS INITIALLY ALLEGED. REPORTEDLY, CUSTOMER HAD MANUALLY SUSPENDED CIQ SLEEP MODE AND AN AUTOMATIC BOLUS WAS DELIVERED DURING THIS PERIOD OF SUSPENSION. AT SOME POINT FOLLOWING THIS BOLUS, CUSTOMER REENABLED CIQ SLEEP MODE.

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CONTROL-IQ DELIVERED AN AUTOMATIC BOLUS DESPITE THE PUMP BEING IN SLEEP MODE. REPORTEDLY, THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS IN THE RANGE OF 70 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1435961 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 33 YR