FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 12543944 · Received September 28, 2021

Report

Report Number
3013756811-2021-105161
Event Type
Malfunction
Date Received
September 28, 2021
Date of Event
September 10, 2021
Report Date
September 28, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613380
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TIME AND DATE WERE INCORRECT, CAUSE WAS UNKNOWN. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 120-306 MG/DL. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE CUSTOMER CORRECTED THE TIME AND DATE AND RESUMED INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1440927 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613380

Patients

Seq Age Sex Outcome Treatment
1 72 YR