QUICKVUE AT-HOME OTC COVID-19 TEST
Report
- Report Number
- 0002024674-2021-00050
- Event Type
- Malfunction
- Date Received
- September 21, 2021
- Date of Event
- September 17, 2021
- Report Date
- September 21, 2021
- Manufacturer
- QUIDEL CORPORATION
- Product Code
- QKP
- UDI-DI
- 30014613339724
- PMA / PMN Number
- EUA210269
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- 003
Narratives
SUBJECT: QV SARS OTC, SWAB DIPPED IN REAGENT INSERTED INTO NOSE - TSS ADVISED PER PI IF IRRITATION PERSISTS, SEEK MEDICAL ADVICE. INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER?S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. WITHOUT A LOT NUMBER, NO FURTHER INVESTIGATION CAN BE CONDUCTED. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.
FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.
QV SARS OTC, SWAB DIPPED IN REAGENT INSERTED INTO NOSE - TSS ADVISED PER PI IF IRRITATION PERSISTS, SEEK MEDICAL ADVICE.
QV SARS OTC, SWAB DIPPED IN REAGENT INSERTED INTO NOSE - TSS ADVISED PER PI IF IRRITATION PERSISTS, SEEK MEDICAL ADVICE
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1403711 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 | 30014613339724 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |