QUICKVUE AT-HOME OTC COVID-19 TEST
Report
- Report Number
- 0002024674-2021-00045
- Event Type
- Malfunction
- Date Received
- September 17, 2021
- Date of Event
- September 10, 2021
- Report Date
- September 17, 2021
- Manufacturer
- QUIDEL CORPORATION
- Product Code
- QKP
- UDI-DI
- 30014613339724
- PMA / PMN Number
- EUA210269
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- 003
Narratives
FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.
SUBJECT: CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER?S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.
CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL.
CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1386592 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 | 30014613339724 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |