FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12492924 · Received September 17, 2021

Report

Report Number
0002024674-2021-00045
Event Type
Malfunction
Date Received
September 17, 2021
Date of Event
September 10, 2021
Report Date
September 17, 2021
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Additional Manufacturer Narrative · 0

SUBJECT: CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER?S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.

Description of Event or Problem · 0

CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL.

Description of Event or Problem · 0

CALLER REPORTS STICKING TEST STRIP FOR OTC TEST UP NOSE INSTEAD OF THE SWAB. CALLER STATES THEY HAVE NO SYMPTOMS OR IRRITATION. TSS ADVISED IF SYMPTOMS ARISE TO PLEASE CONTACT CLINICIAN OR POISON CONTROL

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1386592 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402 30014613339724

Patients

Seq Age Sex Outcome Treatment
1