FDA Adverse Event Malfunction Summary report: N

WM CLARIS CPU

MDR report key: 12490826 · Received September 17, 2021

Report

Report Number
2184149-2021-00287
Event Type
Malfunction
Date Received
September 17, 2021
Date of Event
September 13, 2021
Report Date
September 17, 2021
Manufacturer
ST. JUDE MEDICAL
Product Code
DQK
UDI-DI
05415067009777
PMA / PMN Number
K151911
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VM
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE RESULTS OF THE INVESTIGATION ARE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. THE REVIEW DETERMINED THAT NO NON-CONFORMANCES WERE IDENTIFIED THAT ARE RELATED TO THE REPORTED EVENT. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED INCIDENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

MANUFACTURER REPORT NUMBERS: 2184149-2021-00286, 2184149-2021-00288. DURING THE PROCEDURE, AFTER BOOTING ON THE SYSTEM, PACING WAS PERFORMED AND SUCCESSFUL MEASUREMENT AND PATIENT DIAGNOSIS WAS DONE. AFTER PRESSING THE ABLATION BUTTON, A HARDWARE MALFUNCTION MESSAGE APPEARED ON THE SYSTEM MONITORING SCREEN: "NMI: PARITY CHECK / MEMORY PARITY ERROR. THE SYSTEM HAS HALTED" AND THE SYSTEM COULD NOT OPERATE AS INTENDED. THE DWS AND THE CPU WERE RESTARTED, BUT THE ISSUE PERSISTED. AFTER OVERALL PATIENT CONDITION ASSESSMENT, IT WAS DECIDED TO STOP THE PROCEDURE. THERE WERE NO ADVERSE PATIENT CONSEQUENCES TO THE PATIENT DUE TO THESE ISSUES. PRODUCT REPLACEMENT IS NOT POSSIBLE FOR THIS CUSTOMER, SO NO EQUIPMENT WILL BE RETURNING FOR INVESTIGATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1384500 WM CLARIS CPU COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK ST. JUDE MEDICAL H700977 5607961 05415067009777

Patients

Seq Age Sex Outcome Treatment
1