FDA Adverse Event Malfunction Summary report: N

OWREN'S VERONAL BUFFER

MDR report key: 12468897 · Received September 14, 2021

Report

Report Number
9610806-2021-00062
Event Type
Malfunction
Date Received
September 14, 2021
Date of Event
August 18, 2021
Report Date
September 14, 2021
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
KQJ
UDI-DI
00842768003981
PMA / PMN Number
K050928
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MT, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). THE GLASS OF THE BOTTLE WAS BROKEN STRUCTURALLY, CAUSED BY A MAJOR IMPACT. THE LABEL WAS APPLIED CORRECTLY, AND THE GLASS PIECES WERE ATTACHED TO THE LABEL AS WELL, INDICATING THAT THE VIAL WAS NOT DAMAGED DURING LABELING. THERE IS NO INDICATION OF A SYSTEMATIC FAILURE OF PROCESSES OR ANY MATERIAL ISSUES. THE MOST LIKELY CAUSE OF THE EVENT WAS A SHIPPING AND HANDLING ISSUE. THE CAUSE OF THE EVENT IS UNKNOWN. THE REAGENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

WHILE OPENING A BOTTLE OF OWREN'S VERONAL BUFFER (OVB), THE CUSTOMER RECEIVED A CUT ON THEIR FINGER AFTER THE BOTTLE SHATTERED IN THEIR HAND. THE CUSTOMER CLEANED THE WOUND AND DID NOT SEEK MEDICAL ATTENTION. THE BOX FROM WHICH THE BROKEN BOTTLE WAS TAKEN HAD WET MARKS ON IT AND LOOKED PHYSICALLY DAMAGED. THE CUSTOMER DISCARDED THE REMAINING BOTTLES OF OVB IN THE BOX. THERE ARE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1369227 OWREN'S VERONAL BUFFER OWREN'S VERONAL BUFFER KQJ SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH OWREN'S VERONAL BUFFER 554689 00842768003981

Patients

Seq Age Sex Outcome Treatment
1