FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12464961 · Received September 13, 2021

Report

Report Number
3013756811-2021-97456
Event Type
Malfunction
Date Received
September 13, 2021
Date of Event
August 21, 2021
Report Date
September 13, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613793
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE: CHANGE YOUR INFUSION SET EVERY 48¿72 HOURS AS RECOMMENDED BY YOUR HEALTHCARE PROVIDER. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER CHANGED PUMP SUPPLIES TO ADDRESS THE ISSUE. REPORTEDLY, THE CUSTOMER IS USING THE INFUSION SET FOR 3 DAYS. CLINICAL SUPPORT INFORMED THE CUSTOMER THAT USING TRUSTEEL INFUSION SET FOR 3 DAY¿S IS OFF LABEL PER THE TANDEM USER GUIDE. CUSTOMERS BLOOD GLUCOSE WAS 210-300 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1362197 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 00850006613793

Patients

Seq Age Sex Outcome Treatment
1 54 YR