FDA Adverse Event Malfunction Summary report: N

ARCHITECT C16000

MDR report key: 12463342 · Received September 13, 2021

Report

Report Number
3016438761-2021-00325
Event Type
Malfunction
Date Received
September 13, 2021
Date of Event
August 20, 2021
Report Date
October 1, 2021
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740005924
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

NO ADDITIONAL PATIENT INFORMATION WAS PROVIDED. AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

H6 COMPONENT CODE WAS INADVERTENTLY OMITTED IN PREVIOUS REPORT.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE REPRESENTATIVE (FSR) PERFORMED TROUBLESHOOTING AND REPLACED THE PUMP, PROBE WASH, 16 (ROHS) (7-202557-02). PART REPLACEMENT RESOLVED THE ISSUE. A REVIEW OF SERVICE HISTORY FOR THE ARCHITECT C16000 PROCESSING MODULE SERIAL NUMBER(B)(6) REVEALED NO ADDITIONAL ERRRATIC OR DISCREPANT PATIENT RESULTS, NOR DID IT IDENTIFY ANY CONTRIBUTING FACTORS TO THE CURRENT COMPLAINT. A REVIEW OF TRACKING AND TRENDING FOR THE PUMP, PROBE WASH, 16 (ROHS) (7-202557-02) DID NOT IDENTIFY ANY TRENDS. REVIEW OF TRACKING AND TRENDING FOR THE ARCHITECT DID NOT IDENTIFY ANY TRENDS. A REVIEW OF THE MANUFACTURING DOCUMENTATION DID NOT IDENTIFY ANY ISSUES ASSOCIATED WITH THE INSTRUMENT PART OR THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON THE INVESTIGATION NO SYSTEMIC ISSUE OR DEFICIENCY OF THE PUMP, PROBE WASH, 16 (ROHS) (7-202557-02) OR THE ARCHITECT C16000 PROCESSING MODULE SERIAL NUMBER (B)(6) WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER IDENTIFIED FALSELY ELEVATED MAGNESIUM RESULTS FOR 1 PATIENT. THE CUSTOMER USES THE REFERENCE RANGE IS 1.6 ¿ 2.6 MG/DL. THE FOLLOWING INFORMATION WAS PROVIDED: INITIAL RESULT 4.4 MG/DL, REPEATED 1.1 MG/DL. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1358317 ARCHITECT C16000 ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 3L77-01 00380740005924

Patients

Seq Age Sex Outcome Treatment
1 67 YR CC MAGNESIUM(3750T), 03P68-32, 09151UN21| CC MAGNESIUM(3750T), 03P68-32, 09151UN21| CC MAGNESIUM(3750T), 03P68-32, 09151UN21