FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12456895 · Received September 10, 2021

Report

Report Number
0002024674-2021-00044
Event Type
Malfunction
Date Received
September 10, 2021
Date of Event
September 7, 2021
Report Date
September 10, 2021
Manufacturer
QUIDEL CORPORATION
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Additional Manufacturer Narrative · 0

SUBJECT: CONSUMER SWABBED THEIR NOSE AFTER IMMERSING THE SWAB IN THE REAGENT SOLUTION INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE CUSTOMER?S REPORTED PROBLEM WAS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.

Description of Event or Problem · 0

CONSUMER SWABBED THEIR NOSE AFTER IMMERSING THE SWAB IN THE REAGENT SOLUTION.

Description of Event or Problem · 0

CONSUMER SWABBED THEIR NOSE AFTER IMMERSING THE SWAB IN THE REAGENT SOLUTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1351860 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDEL CORPORATION 20402 30014613339724

Patients

Seq Age Sex Outcome Treatment
1