FDA Adverse Event Malfunction Summary report: N

GEM PREMIER 4000

MDR report key: 1244384 · Received November 20, 2008

Report

Report Number
1217183-2008-00004
Event Type
Malfunction
Date Received
November 20, 2008
Date of Event
October 16, 2008
Report Date
November 20, 2008
Manufacturer
INSTRUMENTATION LABORATORY CO.
Product Code
CHL
PMA / PMN Number
K061974
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN INTERNAL IL REVIEW OF THE RETURNED CARTRIDGE FILES FROM THE CUSTOMER'S GEM PREMIER 4000 INSTRUMENT INDICATED THAT A SAMPLE WAS ABORTED BY THE INSTRUMENT DUE TO AIR BEING DETECTED WITHIN THE SAMPLE, AND THEREFORE, THE SAMPLE WAS NOT RECORDED IN THE INSTRUMENT DATABASE. HOWEVER, THE SAMPLE RESULTS WERE STILL SENT TO THE LIS AND WERE PRINTED OUT. THIS ISSUE WAS IDENTIFIED AS A SOFTWARE DEFECT. IL IS FURTHER INVESTIGATING THIS INCIDENT AND EVALUATING THE ASSOCIATED RISK. BASED ON THE OUTCOME OF THE RISK ASSESSMENT, IL WILL TAKE THE NECESSARY REGULATORY ACTIONS AS APPROPRIATE.

Description of Event or Problem · 1

A CUSTOMER COMPLAINT WAS RECEIVED INDICATING CONCERN ABOUT THE FACT THAT THEY WERE UNABLE TO VIEW SAMPLE RESULTS IN THE GEM 4000 INSTRUMENT, ALTHOUGH THEY OBTAINED A PRINTED COPY OF THE PT SAMPLE REPORT. THE CUSTOMER ALSO STATED THAT THE INSTRUMENT GAVE AN "AIR IN THE SAMPLE MESSAGE". THERE WAS NO ADVERSE EVENT OR CHANGE IN PATIENT TREATMENT BASED ON THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GEM PREMIER 4000 BLOOD GAS, ELECTROLYTE , CO-OX SYSTEM CHL INSTRUMENTATION LABORATORY CO. 4000 NA

Patients

Seq Age Sex Outcome Treatment
1