FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA METER

MDR report key: 1243946 · Received November 25, 2008

Report

Report Number
2939301-2008-03263
Event Type
Injury
Date Received
November 25, 2008
Date of Event
October 15, 2008
Report Date
November 17, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IN 2008, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT A ONETOUCH ULTRA METER POWERS OFF DURING USE. THE MEDICAL AFFAIRS SPECIALIST (MAS) WAS ABLE TO CONTACT THE PATIENT TO OBTAIN/VERIFY ADDITIONAL INFORMATION. THE PATIENT NORMALLY TESTS 5-6 TIMES DAILY AND MANAGES HER DIABETES WITH PILLS (GLUCOPHAGE AND GLYBURIDE), DIET AND EXERCISE. BEFORE THE METER ISSUE OCCURRED TWO DAYS PRIOR TO ORIGINAL DATE AT AROUND 10:00 AM, HER BLOOD GLUCOSE READING ON THE SUBJECT METER WAS "165 MG/DL." AS A RESULT, THE PATIENT REPORTEDLY SKIPPED HER NORMAL MEAL BECAUSE SHE DID NOT WANT TO GET HIGH BLOOD GLUCOSE. SOMETIME AFTER THE ISSUE, THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS OF SWEATY AND VERTIGO BUT DID NOT RECEIVE ANY TREATMENT. LATER IN THE NIGHT, THE METER GAVE A READING AND IT WAS REPORTED AS LOW "52 MG/DL." THE PATIENT CLAIMED THAT SHE WAS THEN COMFORTABLE TO EAT AND TAKE HER REGULAR MEDICATION. THE PATIENT DID NOT REPLACE THE METER'S BATTERY PER THE OWNER'S MANUAL AND DOES NOT HAVE A REPLACEMENT BATTERY. THIS WAS NOT A NEW OUT OF BOX PRODUCT AND THERE WAS NO METER TRAUMA. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA 2815618

Patients

Seq Age Sex Outcome Treatment
1 74 YR Life Threatening