ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-03263
- Event Type
- Injury
- Date Received
- November 25, 2008
- Date of Event
- October 15, 2008
- Report Date
- November 17, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT A ONETOUCH ULTRA METER POWERS OFF DURING USE. THE MEDICAL AFFAIRS SPECIALIST (MAS) WAS ABLE TO CONTACT THE PATIENT TO OBTAIN/VERIFY ADDITIONAL INFORMATION. THE PATIENT NORMALLY TESTS 5-6 TIMES DAILY AND MANAGES HER DIABETES WITH PILLS (GLUCOPHAGE AND GLYBURIDE), DIET AND EXERCISE. BEFORE THE METER ISSUE OCCURRED TWO DAYS PRIOR TO ORIGINAL DATE AT AROUND 10:00 AM, HER BLOOD GLUCOSE READING ON THE SUBJECT METER WAS "165 MG/DL." AS A RESULT, THE PATIENT REPORTEDLY SKIPPED HER NORMAL MEAL BECAUSE SHE DID NOT WANT TO GET HIGH BLOOD GLUCOSE. SOMETIME AFTER THE ISSUE, THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS OF SWEATY AND VERTIGO BUT DID NOT RECEIVE ANY TREATMENT. LATER IN THE NIGHT, THE METER GAVE A READING AND IT WAS REPORTED AS LOW "52 MG/DL." THE PATIENT CLAIMED THAT SHE WAS THEN COMFORTABLE TO EAT AND TAKE HER REGULAR MEDICATION. THE PATIENT DID NOT REPLACE THE METER'S BATTERY PER THE OWNER'S MANUAL AND DOES NOT HAVE A REPLACEMENT BATTERY. THIS WAS NOT A NEW OUT OF BOX PRODUCT AND THERE WAS NO METER TRAUMA. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2815618 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 74 YR | Life Threatening |