FDA Adverse Event Malfunction Summary report: N

2250051-2008-00417

MDR report key: 1243523 · Received August 28, 2008

Report

Report Number
2250051-2008-00417
Event Type
Malfunction
Date Received
August 28, 2008
Product Code
JJE
Report Source
Manufacturer report

Narratives

Additional Manufacturer Narrative · 1

THE INSTRUMENT HAS BEEN INVESTIGATED. INSTRUMENT IS WORKING AS EXPECTED. ACCOUNT MANAGER REVIEWED TEST TRACE FILES AND DETERMINED THAT THE LAB TECH LOADED THE INCORRECT PLATE (ID# BK 0151) ONTO THE ORTHO SUMMIT PROCESSOR. CUSTOMER MEANT TO PLACE PLATE ID# BK0166 ONTO OSP, PHYSICALLY REMOVED PLATE BK0151 FROM THE ENTRY STACK AFTER PLATE BARCODE WAS SCANNED, AND REPLACED IT WITH THE CORRECT PLATE. THE PLATE WAS ABORTED DUE TO A WASH ERROR. NO ERRONEOUS RESULTS WERE REPORTED. REVIEWED GENERAL WARNINGS AND PRECAUTIONS SECTION IN OSP USER'S GUIDE WITH THE CUSTOMER. CUSTOMER INSTRUCTED NEVER TO REACH INTO THE INSTRUMENT DURING PROCESSING TO REMOVE PLATES DUE TO POTENTIAL FOR INJURY OR SAMPLE MISIDENTIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 JJE

Patients

Seq Age Sex Outcome Treatment
1