Description of Event or Problem · 1
UPON ENTERING PATIENT'S ROOM, NURSE FOUND PATIENT OUT OF BED, LAYING NEXT TO BED ON THE FLOOR. THE BED EXIT ALARM WAS IN USE, WITH THE ALARM DELAY SET AT 2 SECONDS. UPON ENTERING THE ROOM, NURSE FOUND THAT THE SOUND OF THE ALARM WAS AT A VOLUME LEVEL THAT WAS LOWER THAN NORMAL FUNCTIONING. IN ADDITION, THE SOUND OF THE ALARM WAS A DIFFERENT SOUND THAN THAT ASSOCIATED WITH NORMAL FUNCTIONING. AT A POINT OUTSIDE OF THE PATIENT'S ROOM WHERE THE ALARM SOUND WOULD NORMALLY HAVE BEEN HEARD, THE ALARM SOUND WAS NOT AUDIBLE.====================== MANUFACTURER RESPONSE FOR PATIENT BED, TOTAL CARE BED======================HILL ROM TECHNICIAN LOOKED AT ALARM. STATED "TESTED BED ALARM. INITIAL SOUND WAS NOT THE USUAL SOUND OF THE ALARM. IT WAS A SOFTER SOUND, ALMOST A VIBRATION. THIS LASTED FOR 3 SECONDS OR SO, THEN THE SOUND BECAME LOUDER." ORDERED REPAIR ON BED ALARM.