FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 12422371 · Received September 3, 2021

Report

Report Number
3013756811-2021-96052
Event Type
Injury
Date Received
September 3, 2021
Date of Event
August 16, 2021
Report Date
September 3, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K201214
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL OF 19-20 MG/DL. REPORTEDLY, THE SUSPECTED CAUSE OF BG WAS THAT THE CUSTOMER WAS SICK WITH THE FLU. THE CONTINUOUS GLUCOSE MONITORING (CGM) SYSTEM WAS IN THE MIDDLE OF A ROUTINE 2 HOUR WARMUP PERIOD SO CUSTOMER WAS NOT ACTIVELY RECEIVING CGM READINGS, AND THEREFORE THE CONTROL-IQ TECHNOLOGY WAS NOT ACTIVE AT THE TIME OF THE EVENT. CUSTOMER REQUIRED ASSISTANCE TO RESOLVE BG. THEY HAD SUPPER, WERE GIVEN CHERRY-FLAVORED GLUCOSE TOOTHPASTE, GLUCO-GEL, AND TAKEN TO THE EMERGENCY ROOM (ER). AT THE ER, CUSTOMER WAS TREATED WITH D-50, IV DRIP WITH GLUCOSE, AND INSULIN BY INJECTION. CUSTOMER WAS RELEASED FROM FROM ER AFTER 13 HOURS WITH NO PERMANENT DAMAGE. ISSUE HAD OCCURRED IN THE PAST AND THEREFORE NO PUMP TROUBLESHOOTING COULD BE PERFORMED. CUSTOMER TECHNICAL SUPPORT PERFORMED A PUMP SYSTEM CHECK AND CONFIRMED PUMP IS FUNCTIONING AS INTENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1320198 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 47 YR Required Intervention INSULIN: NOVOLOG