FDA Adverse Event Malfunction Summary report: N

CLINICAL INFORMATION CENTER

MDR report key: 1241913 · Received November 19, 2008

Report

Report Number
2124823-2008-00090
Event Type
Malfunction
Date Received
November 19, 2008
Date of Event
October 26, 2008
Report Date
November 19, 2008
Manufacturer
GE HEALTHCARE
Product Code
MHX
PMA / PMN Number
K032370
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT ALL OF THE CIC'S IN SEVERAL CARE AREAS WERE EXPERIENCING "NO COMM" EVENTS. THE TIME ON ALL OF THE CIC'S AND BEDSIDE MONITORS IN THE HOSPITAL WOULD NOT ADVANCE PAST 7 AM. NO PT INJURY WAS REPORTED. THE REPORTED EVENT IS CAUSED BY A KNOWN CONDITION WHERE THE CIC TIME MASTER ON THE UNITY NETWORK BROADCASTS TIME CHANGES AND THE CIC REFLECTS THESE CHANGES, CAUSING MULTIPLE TIME REQUESTS AND EXCESSIVE NETWORK TRAFFIC. THE CONDITION CAN LEAD TO A LOSS OF MONITORING ON THE UNITY NETWORK, WHICH MAY DELAY RECOGNITION AND TREATMENT OF A CRITICAL PT EVENT. GE HEALTHCARE'S INVESTIGATION INTO THE REPORTED OCCURRENCE IS STILL ONGOING. A FOLLOW-UP REPORT WILL BE ISSUED WHEN THE INVESTIGATION HAS BEEN COMPLETED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CLINICAL INFORMATION CENTER CENTRAL MONITORING SYSTEM MHX GE HEALTHCARE 2007800-067

Patients

Seq Age Sex Outcome Treatment
1