FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 1241256 · Received November 13, 2008

Report

Report Number
1319681-2008-00340
Event Type
Malfunction
Date Received
November 13, 2008
Date of Event
October 18, 2008
Report Date
October 18, 2008
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INTO THIS EVENT DETERMINED THAT THE CUSTOMER RE-USES SAMPLE ID'S ON A MONTHLY BASIS. THE CUSTOMER WAS UNAWARE OF DOCUMENTATION ON RE-USING SAMPLE ID'S AND OCD TECHNICAL BULLETIN, PERTAINING TO THE RE-USE OF SAMPLE ID'S. OCD SENT THE CUSTOMER THE TECHNICAL BULLETIN. THE CUSTOMER WILL IMPLEMENT A POLICY OF DELETING RETAINED SAMPLE ID'S ON A WEEKLY BASIS. THE ROOT CAUSE OF THIS EVENT IS USER ERROR.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT RESULTS ON A SINGLE PATIENT SAMPLE OBTAINED FROM A VITROS 5,1 FS CHEMISTRY SYSTEM WERE ASSOCIATED WITH THE INCORRECT PATIENT NAME, AND THE ASSAYS PROCESSED WERE DIFFERENT, THAN THOSE DOWNLOADED FROM THE LABORATORY INFORMATION SYSTEM. THE VITROS 5,1 RESULTS WERE NOT REPORTED, AND THERE WERE NO REPORTS OF PATIENT HARM AS A RESULT OF THIS EVENT. THE REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1