FDA Adverse Event Malfunction Summary report: N

SERVO-S

MDR report key: 12412350 · Received September 2, 2021

Report

Report Number
8010042-2021-02139
Event Type
Malfunction
Date Received
September 2, 2021
Date of Event
August 7, 2021
Report Date
September 2, 2021
Manufacturer
MAQUET CRITICAL CARE AB
Product Code
CBK
PMA / PMN Number
K123149
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

IT WAS REPORTED THAT THE DEVICE DID NOT TURN ON DURING START-UP PROCEDURE. THE ISSUE HAS BEEN CONFIRMED BY ANALYZING PROBLEM DESCRIPTION AND COMMUNICATION WITH FIELD SERVICE ENGINEER (FSE). THE DEVICE¿S LOGS AND SERVICE REPORT WERE NOT AVAILABLE FOR FURTHER EVALUATION. IT HAS BEEN CLARIFIED THAT THAT THE REPORTED ISSUE HAS BEEN RELATED TO THE POWER CONTROL CIRCUIT BOARD, WHICH CONNECTS AND CONTROLS CHARGING OF THE BATTERY MODULES. THE POWER CONTROL CIRCUIT BOARD HAS BEEN REPLACED AND THE DEVICE WAS RETURNED FOR USE. THERE WERE NO FURTHER FAILURES. DEFECTIVE PART HAS NOT BEEN RETURNED FOR INVESTIGATION. THE ROOT CAUSE TO THE REPORTED ISSUE HAS NOT BEEN DETERMINED. THE CORRECTION OF FIELD #H4 DEVICE MANUFACTURE DATE WAS REQUIRED. THIS IS BASED ON THE INTERNAL EVALUATION. #H4 MANUFACTURE DATE: PREVIOUS MANUFACTURE DATE: 12/07/2003. CORRECTED MANUFACTURE DATE: 12/12/2003.

Description of Event or Problem · 0

MANUFACTURER'S REF.#: (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE VENTILATOR DID NOT SWITCH ON. THERE WAS NO PATIENT INVOLVEMENT. MANUFACTURER'S REF.#: (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1314177 SERVO-S VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET CRITICAL CARE AB SERVO-S

Patients

Seq Age Sex Outcome Treatment
1 Unknown