FDA Adverse Event Other Summary report: N

ADVIA CENTAUR

MDR report key: 1240880 · Received November 10, 2008

Report

Report Number
2432235-2008-00136
Event Type
Other
Date Received
November 10, 2008
Date of Event
October 17, 2008
Report Date
October 18, 2008
Manufacturer
SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, INC.
Product Code
JJE
PMA / PMN Number
K971418
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS HEALTHCARE FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE SITE. ANALYSIS OF THE INSTRUMENT AND INSTRUMENT DATA INDICATE THAT THE CAUSE FOR THE DISCREPANT RESULTS WAS DUE TO AN OPERATOR ERROR. THE OPERATOR PLACED THE BASE IN THE ACID POSITION ON THE ADVIA CENTAUR INSTRUMENT. THE SIEMENS HEALTHCARE FSE DECONTAMINATED THE SYSTEM AND VERIFIED ASSAY PERFORMANCE WITH THE QC. THE INSTRUMENT IS PERFORMING WITHIN SPECS. NO FURTHER EVAL OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

CUSTOMER REPORTED DISCORDANT ADVIA CENTAUR CKMB, VANCOMYCIN, CORTISOL, VALPROIC ACID, FERRITIN AND PROLACTIN RESULTS, DUE TO AN OPERATOR ERROR. THE OPERATOR PLACED THE BASE IN THE ACID POSITION ON THE INSTRUMENT. CUSTOMER HAD TO ISSUE CORRECTED REPORTS. CUSTOMER WILL NOT SHARE INFO REGARDING PT INTERVENTION, DUE TO THE DISCORDANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA CENTAUR IMMUNOASSAY ANALYZER JJE SIEMENS MEDICAL SOLUTIONS DIAGNOSTICS, INC. ADVIA CENTAUR NA

Patients

Seq Age Sex Outcome Treatment
1