FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 12385359 · Received August 30, 2021

Report

Report Number
3013756811-2021-95623
Event Type
Malfunction
Date Received
August 30, 2021
Date of Event
August 10, 2021
Report Date
August 30, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613380
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE: CHANGE YOUR CARTRIDGE EVERY 48¿72 HOURS AS RECOMMENDED BY YOUR HEALTHCARE PROVIDER. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. SYSTEM CHECK WAS PERFORMED WITH TANDEM TECHNICAL SUPPORT AND IT WAS IDENTIFIED CUSTOMER HAD BEEN USING CARTRIDGE FOR 6 DAYS. CUSTOMER WAS INFORMED CARTRIDGES SHOULD BE CHANGED EVERY 2-3 DAYS PER THE USER GUIDE. CUSTOMER WILL REPORTEDLY CHANGE PUMP SUPPLIES AND RESUME INSULIN DELIVERY. CUSTOMER'S BLOOD GLUCOSE WAS 210-350 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1282718 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613380

Patients

Seq Age Sex Outcome Treatment
1 67 YR INFUSION SET: AUTOSOFT XCINSULIN: NOVOLOG