FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 12366489 · Received August 25, 2021

Report

Report Number
3013756811-2021-90390
Event Type
Malfunction
Date Received
August 25, 2021
Date of Event
August 6, 2021
Report Date
August 25, 2021
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00085006613373
PMA / PMN Number
DEN180058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BASAL AND BOLUS HISTORY WAS MISSING DATA DESPITE THE PUMP BEING IN USE. REPORTEDLY, THE CUSTOMER EXITED THE PUMP HISTORY MENU AND NOTICED THAT THE BASAL AND BOLUS HISTORY WAS DISPLAYED AFTER RE-ENTERING THE HISTORY MENU. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 210-215 MG/DL. REPORTEDLY, CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1264415 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00085006613373

Patients

Seq Age Sex Outcome Treatment
1 68 YR