FDA Adverse Event Malfunction Summary report: N

630G INSULIN PUMP MMT-1715K 630G BLACK MG

MDR report key: 12364203 · Received August 25, 2021

Report

Report Number
2032227-2021-184349
Event Type
Malfunction
Date Received
August 25, 2021
Date of Event
June 16, 2021
Report Date
August 25, 2021
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
000000643169656840
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETAINER RING = CLEAR. THUS SOFTWARE WAS UTILIZED AND DOWNLOADED TRACE/HISTORY FILES PROPERLY. UNIT PASSED DISPLACEMENT AND SELF TEST. TOGGLED ON/OFF AND INCREASED/DECREASED VOLUME WITH THE AUDIO FEATURE FUNCTIONING PROPERLY. NO AUDIO/VIBRATE/ABSENCE OF ALARM ANOMALIES NOTED DURING TESTING. HARDWARE LOW FAILURES ALARM (VARIABLE 3) CONFIRMED IN THE PUMP HISTORY. USED A TEST KEYPAD ASSEMBLY AND PERFORMED THE SELF-TEST AND NO HARDWARE LOW FAILURES ALARM AND THE AUDIO TONE VOLUME FUNCTIONING PROPERLY. PERFORM VISUAL INSPECTION ON THE KEYPAD TRACES AND FOUND CRACKED SOLDER JOINT AT PIN 6 (SDA) ON KEYPAD ASSEMBLY. IN CONCLUSION, HARDWARE LOW FAILURES ALARM (VARIABLE 3) CONFIRMED IN THE PUMP HISTORY DUE TO CRACKED SOLDER JOINT AT PIN 6 (SDA) ON KEYPAD ASSEMBLY. NO MOISTURE DAMAGE ON THE ELECTRONICS, BATTERY TUBE, MOTOR, VIBRATOR, AND KEYPAD ASSEMBLY DURING VISUAL INSPECTION. UNIT RECEIVED WITH CRACKED KEYPAD OVERLAY. UNIT P-CAP / TEST RESERVOIR LOCK IN PLACE PROPERLY.

Description of Event or Problem · 1

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP SHOWED MULTIPLE PUMP ERRORS AFTER INSULIN PUMP RESET. CUSTOMER WAS ABLE TO CLEAR THE ALARM AND COMPLETE INSULIN PUMP REWIND. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. INSULIN PUMP WAS RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1265937 630G INSULIN PUMP MMT-1715K 630G BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715K HG27ZQG 000000643169656840

Patients

Seq Age Sex Outcome Treatment
1 70 YR