QUICKVUE AT-HOME OTC COVID-19 TEST
Report
- Report Number
- 0002024674-2021-00041
- Event Type
- Malfunction
- Date Received
- August 24, 2021
- Date of Event
- August 22, 2021
- Manufacturer
- QUIDEL CORPORATION
- Product Code
- QKP
- UDI-DI
- 30014613339724
- PMA / PMN Number
- EUA210269
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- 003
Narratives
FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.
FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.
CUSTOMER REPORTED INSERTING THE SWAB INTO THE REGENT AND THEN INTO THE NOSE WITH QV OTC. NO ADVERSE REACTION REPORTED.
CUSTOMER REPORTED INSERTING THE SWAB INTO THE REGENT AND THEN INTO THE NOSE WITH QV OTC. NO ADVERSE REACTION REPORTED.
INVESTIGATION CONCLUSION: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.
CUSTOMER REPORTED INSERTING THE SWAB INTO THE REGENT AND THEN INTO THE NOSE WITH QV OTC. NO ADVERSE REACTION REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1258176 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 | 30014613339724 | |
| 1258177 | QUICKVUE AT-HOME OTC COVID-19 TEST | QUICKVUE AT-HOME OTC COVID-19 TEST | QKP | QUIDEL CORPORATION | 20402 | 30014613339724 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |