FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 12356966 · Received August 23, 2021

Report

Report Number
0002024674-2021-00038
Event Type
Malfunction
Date Received
August 23, 2021
Date of Event
August 15, 2021
Report Date
August 23, 2021
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

FOLLOW-UP TO CORRECT THE PRODUCT CODE TO QKP.

Description of Event or Problem · 0

CUSTOMER PROCEDURAL ERROR: CUSTOMER REPORTED PLACING THE SWAB IN THE SOLUTION PRIOR TO INSERTING INTO NOSE WITH QV OTC.

Additional Manufacturer Narrative · 1

INVESTIGATION CONCLUSION: A REVIEW OF THE PRODUCT DID NOT FIND ANY UNUSUAL TREND FOR THE REPORTED COMPLAINT CATEGORY. WITHOUT A LOT NUMBER, NO FURTHER INVESTIGATION CAN BE CONDUCTED. INVESTIGATION SUMMARY: IN RESPONSE TO YOUR COMPLAINT, WE PERFORMED A REVIEW OF THE PACKAGE INSERT (PI) FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. ADDITIONALLY, WE REVIEWED THE COMPLAINT HISTORY LOG FOR THIS LOT AND NO SIGNIFICANT TREND WAS IDENTIFIED. THE INFORMATION YOU PROVIDED HAS BEEN DOCUMENTED AND WILL CONTINUE TO BE MONITORED. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR.

Description of Event or Problem · 1

CUSTOMER PROCEDURAL ERROR: CUSTOMER REPORTED PLACING THE SWAB IN THE SOLUTION PRIOR TO INSERTING INTO NOSE WITH QV OTC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1253741 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP 20402 30014613339724

Patients

Seq Age Sex Outcome Treatment
1